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Assistant Manager – Field Operations

Qualdoc · Allentown, NC, United States

Operations ManagementExternal listingcontract16 minutes ago

About The Role

Key Responsibilities

  • Lead and support Supervisors in executing multiple field projects safely, efficiently, and in compliance with DOT/FRA regulations and company standards.
  • Assign work, monitor progress, and ensure projects are completed on time, within budget, and according to customer expectations.
  • Provide hands-on leadership in the field, including coaching, problem-solving, and responding to emergency service calls as needed.
  • Conduct regular site visits to evaluate safety, quality, and operational efficiency.
  • Identify operational risks and implement effective solutions.
  • Build and maintain strong relationships with railroad customers, field partners, and regulatory agencies through proactive communication and coordination.
  • Train, mentor, and develop team members.
  • Support hiring, performance evaluations, and ongoing employee coaching.
  • Assist with workforce planning, budgeting, and forecasting.
  • Ensure accurate and timely reporting of payroll, labor hours, equipment usage, and project documentation.
  • Monitor equipment condition and coordinate maintenance or replacement to ensure operational readiness.
  • Support business growth through customer engagement, relationship-building, and participation in industry events.

Skills & Qualifications

  • Preferred experience in railroad, heavy equipment, or related field operations .
  • Strong knowledge of DOT and FRA regulations .
  • Class A or B CDL preferred.
  • Proven leadership experience managing teams in field environments.
  • Experience operating heavy equipment, including cranes, trucks, excavators, and similar equipment .
  • Ability to read and interpret crane load charts and rigging requirements .
  • Strong communication skills with the ability to lead, coach, and influence others.
  • Proficiency in Microsoft Office and ability to learn operational software systems.
  • Valid driver's license with a clean driving record.
  • Ability to successfully complete required safety and certification programs.

Physical & Work Requirements

  • Frequent overnight travel required.
  • On-call availability with the ability to report within 1 hour when required.
  • Ability to work in all weather conditions and physically demanding environments.
  • Extended work hours, including weekends and holidays, as operational needs require.
  • Active, hands-on role involving walking and working in railroad environments.
  • Ability to lift up to 50 lbs.

Benefits & Career Opportunities

  • Competitive compensation
  • Training and certification opportunities
  • Medical, dental, and vision insurance
  • 401(k)
  • Disability, Life & AD&D Insurance
  • Paid Time Off and Holidays
  • Career advancement opportunities

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