About The Role

Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!

As a Planet Kids Supervisor at Woodward Tahoe, you’ll play an important role in creating a safe, fun, and exceptional experience for our youngest guests while supporting and leading the Planet Kids team. You’ll help bring Woodward’s culture of fun to life by ensuring the Planet Kids area is organized, staffed, and operating at a high level every day.

This role is responsible for the daily oversight of Planet Kids staff and operations, including assigning staff placements, tasks, and lessons, monitoring the quality of work, and helping ensure lessons are accurately organized and available. The Planet Kids Supervisor serves as a key point of contact for staff and guests and works closely with Guest Services and the Guest Operations Manager to ensure a seamless guest experience.

This is primarily a Full Time Seasonal position with awesome perks and benefits.

Perks

Pay starting at $20/hr
Health insurance options for ALL employees
Free season pass to Boreal, Soda Springs, and all POWDR resorts
Full access to the Bunker—Woodward Tahoe’s indoor training facility with trampolines, foam pits, skateparks, and more
Discounts on food, retail, and gear
Discounts for friends and family
Work in a fun, supportive, mountain-town environment
Career advancement opportunities across the Woodward and POWDR network

Responsibilities

Lead and oversee daily Planet Kids operations and staff
Assign daily staff placements, tasks, and lessons
Monitor staff performance and the quality of work being delivered
Input and organize lessons to ensure accurate availability and scheduling
Provide exceptional guest service and help create memorable experiences for families and children
Serve as a first point of contact for de-escalating disgruntled staff members and/or guests
Address guest concerns professionally and work toward positive resolutions
Assist the Guest Operations Manager with the daily organization and operation of Planet Kids
Work closely with Guest Services and Guest Operations to ensure accurate lesson availability and organization
Assist with staff training, onboarding, and ongoing development

What We’re Looking For

Previous leadership or supervisory experience, preferably in a guest service or resort environment
Experience working with children and/or youth programs is strongly preferred
Strong guest service mindset with an outgoing, friendly, and approachable attitude
Excellent communication and interpersonal skills
Ability to lead, coach, and motivate a team
Strong organizational skills and attention to detail
Ability to make decisions and prioritize tasks in a fast-paced environment
Comfortable handling difficult conversations and de-escalating guest or employee concerns

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.

If you need assistance with your application, please reach out to talentandculture@woodwardmountaincenters.com