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Bilingual Central Scheduler

US Physical Therapy · Kissimmee, FL, United States

Operations ManagementQuick applyfull-time4 days ago

About The Role

We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford , Florida . The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.

  • Manage and maintain the centralized scheduling system for multi-disciplinary services.
  • Coordinate patient appointments, procedures, and follow-ups using scheduling software
  • Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.
  • Resolve scheduling conflicts and make necessary adjustments to maximize efficiency
  • Ensure compliance with healthcare regulations and organizational policies
  • Collaborate with various departments to streamline scheduling processes
  • Handle patient inquiries and provide excellent customer service
  • Maintain accurate and up-to-date patient records in the scheduling tracking system.
  • Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting
  • Proficiency in scheduling software and Microsoft Office Suite, especially Excel
  • Excellent time management and multitasking skills
  • Strong written and verbal communication abilities
  • Demonstrated problem-solving skills and attention to detail
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferred
  • Knowledge of medical terminology and procedures preferred
  • Familiarity with healthcare regulations and compliance standards
  • Ability to work in a fast-paced environment and handle high-volume scheduling
  • Strong organizational skills and ability to prioritize tasks effectively
  • Customer-oriented mindset with a commitment to providing exceptional service

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer

  • Competitive salary
  • Excellent benefits package including 401k, health, dental, vision, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive

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