Sales Associate | Part Time (8 hours)

Positively promotes the brand

• Represents the brand to the highest standard in their personal styling, grooming standards, demeanour and overall appearance
• Confident in conveying to customers their knowledge of brand history, design process and our global omni channel business

• •Conducts themselves in line with company values
• Adapts well to change

• Takes pride in the store in maintaining all aspects of silent-service, brand standards and store cleanliness

• Inquisitive and keeps up to date with company news
• Provides an elevated customer experience
• Delivers a personalised service experience using the Reiss Experience CIC philosophy, across all customer interactions and touch points
• Prioritises the customer making sure that they always feel appreciated and valued
• Demonstrates they are an expert by inspiring and advising customers with all available products and services

• Builds and nurtures customer relationships, creating a loyal customer base Shares in depth knowledge of product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers

• Meets targets and delivers expected results
• is aware of the store and their own individual targets and Pfs Delivers personal sales targets and KPis
• Uses all tools and services available to achieve personal targets

• Understand how the store and business makes and (loses) money
• Understands what is required of them in their role and how they impact their

OUSINESS

• Maintains a safe and
• operationally eficientstone environment

• Adheres to all company policies and procedures
• Follows Has procedures including how to minimise, resolve or report any potentia

• Completes all stock in and out processes accurately and to required deadlines
• Protects the store from any potential of loss i.e. stock, financial or data
• •nows now to process all online order deadlines
• Follows all operational and cash handling procedures correctly

• Works with a sense of urgency, effectively balancing multiple requests and tasks and

• meets deadlines
• Contributes toa high performing team
• Communicate effectively with other team members
• Takes responsibility for their own development and completes required training
• Responds positively to feedback, seeing it as an opportunity to grow Understands how their behaviour can impact the team Supports other team members succeed
• Contributes to a positive store environment is reliable, completing all task and requests as required
• Understands when to escalate an issue or difficult situation to Management
• Contributes to a diverse and inclusive environmen'