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AM Room Attendant
Relais & Châteaux · Baltimore, MD, United States
About The Role
We are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas.  Candidate  must  have hotel housekeeping experience.
- Clean and prepare guest rooms according to established standards
- Maintain the cleanliness of hotel common spaces and "back of house" areas
- Ensure all rooms are properly stocked with necessary amenities
- Report any maintenance issues or deficiencies to the appropriate department
- Handle guest requests promptly and professionally
- Maintain the confidentiality and security of all guest rooms
- Collaborate with team members to ensure efficient room turnover
- Adhere to all safety and sanitation protocols
- Perform any additional tasks as requested by management
- Proven experience as a Room Attendant in a hotel setting a  must.
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Ability to work efficiently with minimal supervision
- Strong time management and prioritization skills
- Physical stamina to stand, walk, and lift throughout the shift
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of standard cleaning procedures and products
- Ability to follow instructions and adhere to safety guidelines
- Basic English language proficiency for effective communication
- Team-oriented mindset with a willingness to assist colleagues as needed
Benefits
- Medical and dental insurance
- Short- and long-term disability insurance
- Basic and optional life insurance
- Retirement savings plan
- Paid vacation and holidays
- Staff meals
- Hospitality and retail perks
- Supportive staff culture and opportunities for professional growth
 
The Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.
 
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