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Junior Technology Solutions Manager

CRA-JLL - Costa Rica · Belen, Costa Rica

External listingfull-timeabout 2 hours ago

About The Role

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Junior Technology Solutions Manager – JLL

What this job involves

As a Junior Technology Solutions Manager, you'll serve as the operational backbone of our global pre-sales technical solutioning function, acting as a force multiplier that enables our senior Technology Solutions Advisors to focus on high-value client engagements. You'll coordinate information security responses, ensure pursuit documentation excellence, and manage technical demo readiness across our core business lines—including AI, BI, and data integrations. This role offers a unique opportunity to gain exposure to cutting-edge technology solutions while developing expertise in RFP management, compliance coordination, and technical solutioning within the dynamic Life Science and Finance industries. If you thrive in a fast-paced environment where your organizational excellence and attention to detail directly enable million-dollar pursuits, this role is your launchpad.

What your day-to-day will look like

  • Own RFP Response Development : Draft comprehensive first versions of all RFP responses, ensuring client-specific narratives and outcome-based positioning, while running quality assurance tools before handover to senior team members
  • Serve as InfoSec Coordination Hub : Act as the global point of contact for all pre-sales information security and compliance requests, routing high-volume questionnaires across product, legal, and InfoSec teams to reduce administrative burden on client-facing staff
  • Manage Demo Technical Readiness : Own Azara data uploads and technology preparation for client demonstrations, serving as primary resource for demo environment readiness in partnership with technical teams
  • Maintain Documentation Standards : Ensure quality, completeness, and consistency of all pursuit documentation across active opportunities, maintaining rigorous standards that reflect JLL's professional excellence
  • Develop Repeatable Frameworks : Create and refine InfoSec response templates and process frameworks that improve speed, consistency, and quality across the global pursuit pipeline
  • Coordinate Cross-Functional Solutions : Support broader pursuit technology needs by coordinating technical solutions across business lines, bridging communication between technical teams and client-facing stakeholders
  • Scale General Business Analyst Function : Contribute to the evolution and improvement of analytical processes as the Solutions team and function expand within the organization

Required Qualifications

  • 1–2 years of experience in solutions coordination, PMO, project management, or proposal management roles with demonstrated ability to track milestones and manage complex deliverables
  • Advanced written and verbal English communication skills with proven ability to draft clear, structured technical and administrative responses for proposals and compliance documentation
  • High attention to detail with exceptional document and process management capabilities, including ability to maintain rigorous documentation standards across multiple simultaneous projects
  • Experience with AI productivity tools such as Claude, ChatGPT, or similar generative AI platforms for compliance checking, draft generation, and workflow efficiency
  • Familiarity with information security or compliance administration , including exposure to InfoSec questionnaires, vendor security assessments, or cybersecurity coordination in a corporate environment
  • Strong stakeholder management skills with ability to serve as central coordination hub across product, legal, technical, and client-facing teams
  • Bachelor's degree in business, communications, project management, technology, or related field

Preferred Qualifications

  • Baseline understanding of technology concepts including AI applications, business intelligence platforms, data integrations, and database management (programming experience not required)
  • Project management certification such as Certified Associate in Project Management (CAPM), Google Project Management Certificate, or equivalent credential
  • Prior experience in pre-sales, sales operations, or proposal management within technology, professional services, or corporate real estate sectors
  • Exposure to CRM or proposal management platforms such as Salesforce, RFPIO, Loopio, or similar pursuit management tools
  • Experience supporting client demonstrations or presentations , including data preparation, technical setup, or materials coordination
  • Knowledge of Life Sciences or Finance industry compliance requirements, terminology, or operational frameworks

Location

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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