PTC Functional Senior Analyst

We are seeking an experienced Oracle Fusion Project to Close Functional Senior t o join our dynamic team. The ideal candidate will have a deep understanding of Oracle Project Portfolio Management Cloud (PPM) modules, with a very good understanding of DevOps methodologies. The role involves leading cross-functional discussions at various levels with business users to analyse requirements, brainstorm, articulate solutions, and recommend industry best practices to stakeholders.

Key Responsibilities

• Serve as a primary point of contact for business, resolving production support incidents related to Oracle Project Portfolio Management Cloud (PPM).
• Collaborate with cross-functional teams to gather and analyze requirements for Oracle Fusion Project Portfolio Management Cloud implementation.
• Design, configure, and customize Oracle Fusion PPM Cloud applications to meet business needs.
• Conduct system configurations, testing, and user training as needed.
• Implementing DevOps practices streamlining application deployment and enhancing system performance.
• Develop and maintain CI/CD pipelines for effective software delivery.
• Provide technical support and troubleshooting for Oracle Fusion Project Management Cloud modules.
• Follow JCI’s Major Incident Management process to address any critical issues (P1/P2) by engaging the right teams.
• Conduct training sessions for end-users and stakeholders on Oracle Fusion functionalities.
• Stay updated with the latest Oracle Fusion enhancements and industry trends.

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• Excellent verbal and written communication skills along with strong analytical abilities.
• Self-motivated with a positive attitude and a can-do approach.
• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment.
• Strong knowledge of Oracle Fusion Project Portfolio Management and other modules.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task and handle multiple Fusion instance problems in parallel.
• 8 + years of experience in consulting or industry, including:
• 5+ years of hands-on experience with Oracle Cloud Fusion modules, including Project Costing, Project Execution, Contract Management.
• Expertise in Oracle Fusion Project Portfolio Management (PTC) and ERP solutions, with a strong background in functional configurations.
• Proven track record in PPM, particularly in drop shipment process implementations.
• Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives across the globe.
• Production support experience (at least consecutive 1 year in Cloud applications).
• Ability to write simple SQL-based reports for troubleshooting without technical team assistance.
• Basic understanding of cloud integration (FBDI, REST/SOAP APIs) and proven problem-solving methods.
• Proficiency in Office 365 tools (Teams, Outlook, Word, PowerPoint, Excel, OneNote, Visio, SharePoint).

If you are passionate about leveraging technology to drive business success and have a strong background in Oracle Fusion PTC, we would love to hear from you.