Mandarin Bilingual Customer Service Representative (Cebu)

Start Date: May 22, 2026

Work Arrangement: 100% Onsite (Metro Cebu)

Minimum Qualifications

• New curriculum: SHS Graduate, old curriculum: completed at least 2 years in College (4 semesters with no back subjects)
• No prior call center experience required!
• At least HSK 3 fluency in Mandarin, and A2 fluency in English

Job Description

Respond swiftly and accurately to customer inquiries through phone and email, ensuring a seamless experience.

Navigate challenging or sensitive customer concerns with utmost politeness and professionalism.

Play an active role in compiling insightful reports that track customer activity and feedback.

Develop a deep understanding of our products, systems, and the unique needs of our customers.

Warmly address every incoming client help request, making each interaction positive and effective.

Keep detailed records of queries and the steps taken to resolve them, maintaining transparency.

Visit website

Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.