About The Role

Job Title: Healthcare Billing Specialist

Position Type: Part-Time

Working Hours: 11:00 AM - 3:00 PM Central Daylight Time, Monday - Friday
Salary rate: $5-$6

Job Responsibilities

Manage accounts receivable and follow up on outstanding insurance claims.
Track Explanation of Benefits (EOBs), claim statuses, payments, denials, and unresolved balances.
Accurately enter, review, and update claim information in SimplePractice.
Follow up with insurance carriers, including Cigna, UnitedHealthcare, Aetna, Blue Cross Blue Shield, and the Veterans Community Care Network.
Identify delayed, denied, underpaid, or unresolved claims and escalate issues as needed.
Maintain accurate documentation of claim follow-ups, payer responses, and required next steps.
Communicate regularly with the external billing team regarding claim submissions, payment delays, and billing concerns.
Troubleshoot claim issues and ensure appropriate follow-up actions are completed.
Monitor delayed claim submissions and unresolved billing concerns.
Provide proactive status updates to the client and relevant team members.

Requirements

Has 1 year of prior experience with U.S. healthcare billing, accounts receivable, and insurance claim follow-up.
Hands-on experience using SimplePractice is required.
Strong knowledge of EOBs, claim statuses, denials, payments, and payer follow-up processes.
Experience communicating with major commercial insurance carriers.
Excellent attention to detail when entering claim information and monitoring payment statuses.
Strong organizational and time-management skills.
Consistent attendance, reliable follow-through, and the ability to meet deadlines.
Proactive in providing updates and escalating delayed, denied, or unresolved claims.
Able to work independently and manage multiple priorities with minimal supervision.
Knowledge of HIPAA regulations and secure handling of protected health information.
Comfortable managing a high-priority AR backlog that affects the practice’s cash flow.
Available during the agreed Central Time working hours and billing-team coordination windows.
Medical scribing experience is an advantage but not required.

Basic Requirements

Must speak and write English clearly and professionally.
Must have relevant work experience.
Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
Must be available to attend video meetings with camera on when required.

Technical Requirements

Computer: Reliable laptop or desktop computer.
Internet: Stable high-speed internet connection (minimum 25 Mbps).
Audio: Noise-canceling headset.
Video: Working webcam for virtual meetings.
Workspace: Quiet and professional work environment.

Benefits

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.