People Operations

Why Mintlify? We're on a mission to empower builders.

• Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.
• Small team, huge impact: We recently passed 50 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.
• Culture of slope over y-intercept : We value learning velocity, grit, and unapologetically unique personalities.

• We grew in value faster than headcount and we’re looking to align the two quickly.
• What you’ll work on here

• Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success.
• Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days.
• Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise.
• Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records.
• Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully.
• Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies
• Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture.
• Building systems before we need them, creating the right amount of structure without introducing unnecessary process.
• Using modern tooling and AI to automate repetitive work and spend more time on high-impact employee interactions.
• Embodying our culture throughout every interaction you have, whether with employees, candidates, vendors, or other stakeholders.

What you bring to the table

• 2-5+ years of experience in People Operations or another highly operational role at a fast-growing company.
• You genuinely care about people and are motivated by helping others do their best work.
• You are highly organized, detail-oriented, and exceptionally reliable. When you own something, people stop worrying about it.
• You balance empathy with operational rigor and can handle sensitive situations with sound judgment and discretion.
• You have a strong bias toward action and enjoy turning ambiguity into clear, repeatable systems.
• No task feels beneath you.
• You thrive as a generalist and are excited to work across a wide range of responsibilities as the company grows. You're open to helping our talent team as well as required.
• You know how to leverage AI tools and automation to eliminate repetitive operational work.

Bonus Points

• You've helped build or scale People Operations at a Seed through Series C company.
• You have experience supporting international employees and globally distributed teams.
• You have hands-on experience with payroll, benefits, equity administration, or HR systems.
• You've planned company offsites and large-scale employee events.

• Why you should join our Talent & People team This is a rare seat to join a startup fresh off a Series B.
• Talent isn't a talking point for us - it's the single most critical thing to protect as we scale.
• You'll work directly with our founders and hiring managers, and will have the opportunity to work closely with our Talent team as well.

Company Benefits

• Competitive compensation and equity
• 20 days paid time off every year
• 401k or RRSP
• $420/mo. wellness stipend
• 100% coverage for Health, dental, vision
• Free Ubers to and from work
• Free lunch and dinners
• Annual team offsite (previously went to Alaska, Hawaii)