About The Role

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a API Test Analyst you are responsible for delivering high-quality API and backend testing across a diverse portfolio of software applications. You will work closely with cross-functional teams to ensure solutions meet business, functional, and technical requirements through rigorous testing and continuous improvement.

Job Description

We are looking for a API Test Analyst to p erform API testing, including request/response validation, schema verification, error handling, and data integrity checks. This position will be full-time and remote.

What You'll Do

Apply strong knowledge of quality assurance principles, testing methodologies, and software development lifecycles
Review and analyze business and technical requirements to ensure comprehensive test coverage for enhancements, defect fixes, and new features
Execute manual and automated tests to validate functionality, performance, and reliability
Design, write, execute, and maintain clear and reusable test cases
Drive and promote best practices in test case design, defect tracking, test data preparation, and reporting
Collaborate with developers, product owners, and other stakeholders during project and sprint meetings
Provide clear oral and written QA status updates, including risks, blockers, and test results
Demonstrate strong critical thinking and problem-solving skills to identify root causes of issues
Support investigation and resolution of defects found during testing and in production
Evaluate existing QA processes and recommend improvements to increase efficiency and quality
Work effectively both independently and as part of a team
Perform other job-related duties as assigned by QA leadership or management

What You'll Need

Required

3-5 years experience in Quality Assurance Industry
Strong understanding of Agile/Scrum methodologies and the Software Development Life Cycle (SDLC)
Solid experience in manual testing, including test planning, design, execution, analysis, and documentation
Hands-on experience with API testing and automation tools such as Bruno, Insomnia, or Postman
Working knowledge of automation concepts, test scripting, and reusable test frameworks
Experience using SQL for database testing, data validation, and data analysis
Familiarity with monitoring and logging tools such as Grafana, Kafka, and Splunk
Experience with version control systems including Git and GitHub
Proficient in using JIRA for test management, defect tracking, and collaboration
Strong analytical and troubleshooting skills with keen attention to detail
Creative, solutions-oriented mindset with the ability to think beyond standard approaches
Self-motivated, proactive, and capable of managing tasks independently
Enthusiastic continuous learner, eager to adopt new tools, systems, and processes
Adaptable and flexible, able to manage changing priorities in a fast-paced environment
Strong alignment with business goals, ensuring QA activities support overall organizational success

Physical Demands

Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.