Product Manager

About Ministry Brands

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for purpose-driven organisations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades.

Our Galway R&D centre is Ministry Brands' global AI R&D hub and is in the middle of a major expansion as we deliver a multi-year AI-native transformation of our product portfolio.

What You Will Do

As the Product Manager, you will be responsible for supporting the development, strategy, and execution of a company's product initiatives. PMs typically work closely with leadership, cross-functional teams, and stakeholders to help bring products to market successfully.

Key Responsibilities

• Product Development: Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions. Owns the completion of the committed initiatives in the quarter.
• Market Research: Conduct research to understand market trends, customer needs, and competitive products. Help define the product's position in the market.
• Data-Driven Decision Making: Analyze data to track product performance, customer behavior, and areas for improvement. Use analytics tools to identify opportunities and recommend improvements.
• Cross-Functional Collaboration: Collaborate with engineering, design, marketing, and sales teams to ensure the successful development and launch of new products and features. Serves as product ambassador internally and externally, sharing knowledge and answering questions. Participates in sprint meetings and backlog refinement sessions.
• Customer Feedback: Engage with customers and users to gather feedback on existing products, features, and enhancements.
• Prioritization: Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility. Manages the product backlog and prioritizes based on changing requirements.
• Product Documentation: Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps. Leads the product-release plans and sets expectations for delivery of new functionalities. Creates user stories in a standardized format.
• Support Execution : Assist in executing product initiatives and meeting deadlines. Ensure timely delivery of projects in alignment with the product strategy. Owns the sprint and quarterly coordination of key initiatives.

Who You Are

• Passionate and enthusiastic about helping purpose driven organizations
• Bachelor's degree in Business, Computer Science, Engineering, or related field, or an equivalent combination of education and experience
• 5+ years of experience in product management or relevant experience
• Strong analytical and problem-solving skills, with the ability to analyze data and derive actionable insights
• A track record of measurable results — you can point to the specific metrics your work moved and by how much
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
• Strong organizational skills and attention to detail, with the ability to handle multiple projects simultaneously
• A passion for technology and understanding customer needs and product usability
• Experience with tools like AI, Monday.com, or other product management software is a plus
• Ability to thrive in a fast-paced, dynamic environment

• What's in it for You
• At Ministry Brands, we invest in our people and provide the support, flexibility, and opportunities you need to do your best work and grow your career.

• Hybrid working model based from our Galway office.
• 25 days annual leave plus public holidays.
• 100% employer-paid private health insurance, including cover for dependents.
• Dental coverage.
• Employer-matched pension scheme.
• Income protection and life assurance.
• Employee Assistance Programme (EAP) and wellbeing initiatives.
• Career development through mentorship, professional training, and certification opportunities.
• Galway Gym membership.
• Annual Volunteer Day.
• Amazing company culture.