About The Role

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Managers.

Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
Takes and manages reservations in restaurants that allow reservations
Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
Performs other duties as required or assigned
1+ year of experience in a high-volume restaurant
Basic computer skills
Excellent communication skills
High school diploma or equivalent preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting