About The Role

Technology Program Manager Sr

Location

Troy, MI 48098

Job Summary

The Technology Program Manager Sr manages the project management life cycle and software development life cycle for the implementation of complex, large-scale, strategic IT and enterprise initiatives. Responsible for the planning, analysis, execution, and delivery of technical programs supporting Flagstar’s key business initiatives. Responsible for developing and implementing systems that track and report progress of large scale programs, identifies intersections of programs and potential resource constraints for programs. Responsible for communicating status, challenges, and solutions to business leaders in the execution of large scale initiatives. Responsible for collection, development, analysis, and governance of technology process documentation and metrics for internal and external audit and regulatory purposes.

Job Responsibilities

JOB RESPONSIBILITIES

Designs and implements policies, system monitors, and controls to ensure and operationalize the successful management and reporting of enterprise programs and metrics.
Develops, implements, and maintains standards and processes for the collection and reporting of team financials and metrics.
Collects, develops, analyzes, and governs technology process documentation and metrics for internal and external audit and regulatory purposes.
Provides visibility into delivery performance of department initiatives, SLAs, and other program metrics.
Coordinates and facilitates regular team and leadership meetings, strategy sessions, and training.
Uses independent judgement and discretion to make decisions.
Analyzes and resolves problems.
May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications

Education level required: Undergraduate Degree (4 years or equivalent) in Computer Science, Business or other related field.
Minimum experience required: 10 years of experience in IT project management
7 years of experience leading professionals and professional teams in the execution of multiple large projects

Preferred Qualifications

PMP.
PMI member in good standing.
Clarity, ITIL Foundations certified.

Job Competencies

Strong knowledge of technology solutions that streamline business processes.
Demonstrated ability to develop and maintain strong working relationships with colleagues at different levels of the business and the IT group.
Comfort around executive leaders.
Proven ability to establish a high level of trust and confidence in both the business and IT communities.
Strong analytical and conceptual skills.
Strong financial analysis skills and familiarity with financial reporting tools.
Excellent communication skills with the ability to clearly communicate vision, goals, and themes to both business and IT audiences.
Strong persuasion and influence capabilities.
Demonstrated ability to deliver presentations of complex information to a variety of audiences.
Strong understanding of technology and its application to achieve business objectives.
Demonstrated ability in managing to a budget.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Minimal travel required.
Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank