About The Role

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Kyndryl is on the lookout for a Quality Assurance Software Engineer who is passionate about delivering top-notch cloud-based managed services to our clients. As a QA Software Engineer at Kyndryl, you will be at the forefront of ensuring that our software products meet the highest standards of quality, reliability, and performance.

We are seeking a detail-oriented and experienced Functional Tester responsible for validating business and functional requirements, developing test scenarios and test cases, executing functional testing, and ensuring high-quality software delivery. The ideal candidate should have hands-on experience with HP ALM and Xray (JIRA) for test management, defect tracking, and reporting within Agile and Waterfall environments.

Key Responsibilities

Functional Testing

Analyze business requirements, functional specifications, and user stories to understand application functionality.
Prepare detailed test scenarios, test cases, and test data based on business requirements.
Execute functional, system integration, regression, and user acceptance testing activities.
Validate end-to-end business processes across multiple applications and interfaces.
Identify, document, track, and retest defects to closure.

Test Management

Create and manage test artifacts within HP ALM and Xray .
Maintain test plans, test suites, traceability matrices, and execution reports.
Track test execution progress and provide status reports to stakeholders.
Ensure complete requirement-to-test-case traceability.

Defect Management

Log, monitor, and track defects using HP ALM, JIRA, or other defect management tools.
Collaborate with development teams to analyze, reproduce, and resolve issues.
Participate in defect triage meetings and support root cause analysis.

Stakeholder Collaboration

Work closely with Business Analysts, Product Owners, Developers, and Solution Architects.
Participate in requirement reviews, sprint ceremonies, and test planning sessions.
Support UAT activities and provide testing sign-off recommendations.

Quality Assurance

Ensure adherence to testing standards, processes, and best practices.
Contribute to continuous improvement of testing methodologies and quality processes.
Support audit and compliance requirements through proper documentation and evidence management.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

7+ years of experience in Functional Testing and Quality Assurance.
Hands-on experience with HP ALM (Application Lifecycle Management) .
Hands-on experience with Xray Test Management for JIRA .
Strong experience in preparing test cases, test execution, and defect management.
Good understanding of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
Experience working in Agile and Waterfall delivery models.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.

Preferred Technical and Professional Experience

Experience in Banking, Financial Services, or Insurance (BFSI) domain.
Knowledge of API testing using Postman or Swagger.
Familiarity with SQL for data validation.
Exposure to Test Automation frameworks and tools.
Experience with Confluence and JIRA.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.