About The Role

The Human Resources department manages the entire employee lifecycle, from initial application through to exit. This team ensures that every individual receives a seamless experience, maintaining high standards of service and operational excellence across the business.

Based in our Bogotá office, this role involves managing complex administrative processes and providing essential support to stakeholders. You will be the go-to person for HR operations, ensuring data accuracy, compliance, and efficiency in every task undertaken.

This role is eligible for inclusion in the Company’s hybrid work from home policy.

Strong attention to detail and commitment to follow-through
Excellent verbal and written communication skills
Fluency in English
Ability to recognise when issues require escalation
Proficiency with Microsoft Office applications, particularly Outlook, Word and Excel
Professional, sensitive and discreet communication style
Results-oriented approach to meeting deadlines
Strong focus on HR operations and process improvement
Manage the end-to-end onboarding process, including contract preparation, induction scheduling and system set-up
Process new starter documentation and complete right to work checks in line with statutory requirements
Schedule medical checks for new starters and ensure completion
Coordinate references and verification checks according to internal procedures
Maintain accurate employee records and ensure data security
Monitor employee absenteeism and report findings in line with internal procedures
Administer social security registrations and reporting to ensure full compliance
Process severance payment requests and manage employee benefits with high precision
Support the continuous improvement of internal HR workflows to enhance operational efficiency
Assist with disciplinary process documentation and case evaluation