About The Role

General Summary

Performs a variety of duties in specimen procurement, specimen processing, and other areas. Functions in on- and/or off-site service areas. May work any part of a 24-hour period. May be required to accept on-call responsibilities. May perform occasional in-charge duties in the absence of immediate supervisor.

Essential Functions

Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results. May operate point of care laboratory instruments.
Performs quality control and instrument check procedures and maintains related records.
Transcribes orders and receives specimens into the laboratory, may process specimens, deliver specimens to testing locations, store specimens for future analysis and dispose of specimens.
May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations.
Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens.
Enters or retrieves data from established computer files.
Provides complete and accurate instructions to patients and other customers of the laboratory.
May review physician orders for supporting documentation.
Resolves billing problems and/or receives insurance updates.

Common Expectations

Answers telephones, routes callers, takes messages and provides routine information to callers.
Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Participates in educational programs and inservice meetings.
Maintains required records, reports, and statistics as directed.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Assists in care and maintenance of laboratory work area and furnishings/equipment.