About The Role

We have an exciting opportunity for a Technology Asset Manager to join our IT team here at Harrods. This role is responsible for leading the governance, financial management and lifecycle management of all technology assets across the organisation

About the Role

The Technology Asset Manager ensures that hardware, software, cloud services, technology contracts and licensing are effectively managed throughout their lifecycle, while maintaining a single source of truth for technology assets through the CMDB. Working closely with Technology, Finance, Procurement, Security and HR, the role provides strategic oversight of technology investments, asset compliance, lifecycle planning, vendor management and Joiner, Mover and Leaver (JML) processes

Job Responsibilities;

Manage renewals, obligations, risks and commercial opportunities
Maximise software value through optimisation and governance
Manage strategic technology supplier relationships and performance
Establish consistent asset management policies and controls
Drive maturity, automation and operational efficiency
Ensure accurate, reliable and trusted asset information

About You

The ideal candidate is commercially minded, data-driven, highly organised, influential, and capable of bringing together technology, finance, procurement and governance disciplines to maximise the value of every technology investment. It is important that you have previous experience in with End-to-end assets Lifecyle management and hardware asset management, as well as experience using programmes such as Axonius and Cetero and platforms such as ServiceNow and Fresh Service.

You will also have the following;

ITIL v4 Foundation
IAITAM CITAM (Certified IT Asset Manager) or IAITAM
Understanding of FinOps principles
CHAMP (Hardware Asset Management)
FinOps Certified Practitione
Clear Communication both written and verbal

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.