About The Role

The Release Lead will be responsible for overseeing build and deployment activities across global business platforms. This role requires strong expertise in Release Management and enterprise‑scale Build & Deployment, with experience in platforms such as Dynamics 365, Salesforce, Workday, Workfront, or similar environments. Preferred skills include working knowledge of DevOps and AIOps. Proficiency in Sprint/Scrum methodologies, strong organizational abilities, and effective collaboration with cross‑functional teams are essential.

Job Description

Lead end to end Production deployments for Global Business Platform (GBP) applications by effectively coordinating cross functional DevOps, engineering, and platform teams.
Own the full release lifecycle, ensuring governance and control across all SDLC stages, including approval workflows, quality gates, and release readiness in alignment with Platform Owners.
Develop core release documentation such as Plan on a Page (POAP), Cutover Plan, Release Strategy, and Communication Plans for transformation, migration, and modernization programs.
Drive standardization, automation, and continuous improvement of release processes across all Business Platforms using DevOps and AI Ops practices.
Maintain an enterprise-level release calendar and proactively assess risk, dependencies, and change impacts for all planned releases.
Facilitate implementation planning, technical walkthroughs, and deployment sequencing with all stakeholders, ensuring a clear understanding of the execution plan.
Provide real-time communication on deployment progress, risks, rollbacks, and completion status to implementation teams and leadership.
Manage regression or rollback procedures for any deployment issues, ensuring rapid restoration of BAU operations with minimal disruption.
Support and facilitate release related risk workshops; document and mitigate risks, assumptions, issues, and decisions.
Ensure post release reviews, lessons learned, and CSIP (Continuous Service Improvement Plans) are captured and implemented to avoid repeated issues.
Champion Agile, DevOps, and AI Ops capabilities across GBP to improve deployment velocity, quality, and operational efficiency.
Build and maintain KPI dashboards for Release Management using tools such as Azure DevOps, Jira, or AI powered insights to demonstrate value and drive data based decision making.