Administrative Assistant, Internal Medicine, Full Time, First Shift

The Administrative Assistant will provide support services to the UC Health Designated Institutional Official (DIO) and Office of Graduate Medical Education (GME) leadership team in planning and coordinating activities for the GME community. Identify issues; recommend solutions; and implement decisions in daily operations under supervision of the leadership team. Utilizes various software applications to identify and record confidential information that impacts residents and fellows in their patient care here at UC Health. Respond to inquiries of

staff and other departments within UC Health. Performs general office duties, maintains files, and assists with special projects.

• Administrative Support Services - Provide administrative and clerical support to the DIO, Assistant DIO, Directors, and Managers.

o Maintain personnel file system. o Maintains calendars, schedules meetings and sends notices to staff involved. o Types agendas and minutes; composes and/or drafts various documents and brochures as needed. o Maintains and updates Office of GME manuals, rosters, list of resources and other information. o Orders supplies and purchases within budget; processes invoices, check requests. o Assist with copies, faxing and mail distribution. Organizes and maintains files on an on-going basis. o Prepares documents and reports requested by DIO, Assistant DIO, Directors, and Managers. o Other related duties as required or requested. o Support GME Director of Business Operations with schedule review and billing reconciliations, including the development of Excel reports as needed. o Coordinate various events within the Office of GME including monthly resident/fellow lunches. o Serve as a member of various GME committees and provide administrative support as directed by the DIO.

• Customer Service - Promotes a positive customer service attitude in all interactions. o Screens telephone call/walk-ins and serves as liaison for requests for assistance or information from trainees, program coordinators and directors, and others, offering assistance and/or enlisting the help of others. o Greets trainees, program leadership, other hospital partners, and co-workers in an appropriate manner at all times. o Identifies complaints/concerns, gathers necessary information, and refers caller to appropriate GME staff for follow-up.

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About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

Minimum Required: High School Diploma or GED

• Preferred: Associate's Degree.
• Preferred: 3 - 5 Years equivalent experience

Required Skills and Knowledge

• Takes initiative on tasks with minimal supervision; self-starter.
• Excellent interpersonal communications skills both written and verbal required.
• Excellent computer skills with Microsoft Software packages, including Word, Excel and database management.
• Time management skills and ability to handle multiple tasks in a demanding environment are essential.
• Knowledge of medical terminology preferred.