Server Assistant Coast Chophouse

Essential Duties and Responsibilities

• Make sure that all tables are set completely both before and after shift.
• Make sure all areas are clean and free of debris.
• Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary.
• Clearing and scraping all dishes in the side stations after clearing a table.
• Stock all side stations with linen and proper glassware.
• Service and explanation of bread to guests, after cocktails are served by the food server.
• May also assist server in carrying order to the tables.
• Refills water glasses and coffee cups as required.
• Makes coffee when necessary.
• Maintain professional demeanor throughout service, assisting servers as necessary.
• Resets table and perform other related duties as requested by the Food Server.
• Move tables throughout dining room in order to be able to set up and accommodate need of the reservations.
• Supplies the dining room and individual guest tables with clean china, silver, glassware, utensils, condiments, and paper supplies as needed.
• Acts as a role model to other employees and always presents self as a credit to Harrah's and encourages others to do the same.

Roles and Responsibilities

• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Enforce Project 21 policy and procedures by monitoring area for underage gamblers.
• Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
• Suggests products, services and experiences to guests.
• Other duties as assigned.

Qualifications

• Must possess excellent customer service and communication skills.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must be at least 18 years of age.
• Must be willing to participate in on-going training in the food and beverage field.
• Maintain knowledge of current property events, promotions and attractions.
• Must have outgoing personality and be able to generate business.
• Must be able to work independently, with little supervision.
• Comfortable working in a fast paced, dynamic environment.
• Superior communication and presentation skills.
• Ability to work effectively in a team setting and independently.
• Must present a well-groomed appearance.
• Must adhere to uniform/appearance requirements.
• Ability to appreciate and be friendly with all Harrah’s Gulf Coast team members who are of various ethnic and cultural backgrounds.
• Able to accept direction of Senior Leadership.