About The Role

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here. Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook

What you will have an opportunity to do

The Executive Pastry Chef will be r esponsible for the coordination, organization, and production of the pastry shop under the direction of the Executive Chef.

ESSENTIAL FUNCTIONS

Assist Executive Chef in all areas of culinary operations.
Responsible for scheduling, purchasing, quality control and discipline in all areas of the Pastry kitchen operation.
Follow food handlers’ guideline and abide by all food safety rules and requirements.
Daily follow up on all product freshness, rotation and development
Communicate all company policies and guidelines through daily dialogue with all hourly staff.
Develop and challenge existing processes of standardization with focus on expense control and quality.
Create, cost and implement recipes for all areas of the Hotel.
Continuously identify opportunities to improve quality by increasing the development and production of in-house products, rather than relying on ready-made, externally sourced products.
Develop desserts and pastries menus as well as all Pastry related events, specials, Holidays, Brunches, Teas, etc.
Responsible for ensuring every employee is working effectively and efficiently improving employee morale and employee relations.
Responsible for the hiring, training, mentoring and development of all Pastry Associates.
Challenge existing pastry products to improve on cost, quality, and consistency.
Maintain up-to-date knowledge of industry changes and demands to educate the sales and culinary staff accordingly.
Leading and managing the quality/quantity of items produced by the Pastry department, coordinating the production as it relates to banquet and restaurant functions.
Attend all mandatory meetings and remain involved in the Hotel activities and happenings.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency. Lead by example by ensuring that subordinate Associates receive the appropriate or required safety- and security-related training and strictly enforce safety- and security-related procedures within the department.

What are we looking for?

EDUCATION

Pastry degree or equivalent combination of education and experience in Pastry.

EXPERIENCE

5 years of progressive pastry leadership experience, including at least 2-3 years in a luxury hotel or resort environment with multiple-unit operations.
At least 2 years experience managing a team.

LICENSES OR CERTIFICATES

Current Food Handling Safety Certification

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.