About The Role

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

The Sr IT Engineer (VDI) will work to design, deploy, and maintain our virtual desktop infrastructure. You’ll own the health and performance of our virtual desktop and app publishing environment, working closely with infrastructure and security teams to deliver a fast, reliable, and secure remote workspace experience for end users.

Responsibilities And Duties

40% - Operations

Works with internal customers and 3rd party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes

20% - Technology Strategy

Assists and sometimes leads the development of technology strategy and roadmap within a given area of specialty including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends

10% - Research and Analysis

Analyzes, plans, justifies, schedules, and coordinates the implementation and maintenance of the specialty area’s administrative, operational, and financial initiatives including TCO, optimization, and efficiency

25% - Supplier Management

Works with suppliers and, when needed, vendors to produce outcomes consistent with organizational strategy. Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work.

5% - Financial Management - Plans, monitors and controls operating and capital budget for assigned areas of responsibilities.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

Bachelor's Degree (Required)

Additional Job Description

Degree; Field of Study: Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or Related Field
Years of Experience: 8 years technical engineering experience

SPECIALIZED KNOWLEDGE

Administer and maintain our VDI environment built on Omnissa Horizon (formerly VMware Horizon), including pools, golden images, and connection brokers

Manage application publishing and delivery, ensuring apps are packaged, published, and performing reliably across the user base
Design and maintain the underlying VMware infrastructure (vSphere/ESXi, vCenter) supporting the VDI environment
Build and maintain golden images, master templates, and instant/linked clone pools
Monitor VDI performance and capacity, troubleshooting latency, login, and session issues
Manage profile and user data persistence solutions (e.g., App Volumes, Dynamic Environment Manager)
Patch and update golden images and published app packages on a regular cadence
Partner with Security to enforce access policies, MFA, and endpoint compliance for VDI sessions
Document environment architecture, runbooks, and troubleshooting procedures
Evaluate and recommend improvements to the VDI stack as user needs and scale grow

DESIRED ATTRIBUTES

Specialized knowledge

Design thinker
Curious & Creative
Able to function in tactical and operational levels
Strong communicator and collaborator
Able to work collaboratively in a highly matrixed environment
Ability to effectively drive people, process, and technology changes
Proven record of effective leadership
Subject Matter Expert

Highly self-motivated with the ability to drive resources toward deadlines and manage ambiguity to effectively solve problems by embracing the health system's highly dynamic, constantly changing environment. Knowledge of regulatory and contractual compliance is beneficial. Experience leading large, complex projects across multiple functional departments. Experience in a complex healthcare organization is beneficial. The ability to explain complex technical ideas and issues to both technical and non-technical audiences is desired.

Work Shift

Day

Scheduled Weekly Hours

40 Department

IT Enterprise Endpoint Engineering

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment