Senior Software Engineer

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Embrace is a subsidiary of Independence Pet Holdings (IPH). Embrace Pet Insurance , a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional.

Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we’re proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support.

Job Summary

Embrace is seeking a Senior. Software Engineer. We are seeking a Senior Software Engineer to design, build, and support modern software solutions that power our customer, partner, and internal platforms. This role is responsible for delivering high-quality, maintainable software while mentoring other engineers, influencing technical direction, and helping drive engineering excellence across the organization.

The ideal candidate is comfortable working across the full stack, enjoys solving complex technical challenges, and has experience building cloud-first applications using the Microsoft technology stack.

Job Location: Remote – USA

Why Join Our Team

Our engineering organization is focused on building reliable, secure, and scalable software that delivers meaningful business value. We're investing in modern engineering practices, cloud technologies, automation, and continuous improvement while modernizing an established technology ecosystem.

As a Senior Software Engineer, you'll influence technical direction, mentor fellow engineers, solve challenging problems, and help shape the future of our engineering organization.

Main Responsibilities

• Design, develop, test, deploy, and maintain scalable software applications and APIs.
• Build secure, reliable, and maintainable software using modern engineering practices.
• Participate in architecture discussions, technical design reviews, and technology evaluations.
• Collaborate with Product Owners, Engineering Managers, QA, UX, and fellow engineers to deliver business value.
• Mentor engineers through technical leadership, code reviews, and knowledge sharing.
• Troubleshoot production issues and participate in root cause analysis.
• Improve application performance, reliability, observability, and security.
• Contribute to CI/CD pipelines and deployment automation.
• Write clean, well-tested, and well-documented code.
• Help modernize legacy applications and contribute to long-term technical strategy.
• Continuously evaluate emerging technologies and recommend improvements where appropriate.

Basic Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or equivalent professional experience.
• 7+ years of professional software development experience.
• Strong experience with C# and .NET.
• Experience building RESTful APIs.
• Strong understanding of object-oriented programming and software design principles.
• Experience with SQL Server and relational database design.
• Experience developing applications in Microsoft Azure.
• Experience using Git-based source control.
• Experience writing automated unit and integration tests.
• Strong debugging, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to mentor and guide other engineers.

Preferred Qualifications

Experience with

• Microsoft technologies (ASP.NET Core, Entity Framework Core, Azure App Services, Azure Functions, Azure Storage, Azure Service Bus, Azure Key Vault, Azure App Configuration, Azure API Management, Microsoft Entra ID)
• front-end technologies including Vue.js (preferred), React or Angular, TypeScript, JavaScript, HTML5/CSS3
• DevOps and cloud technologies including GitHub, GitHub Actions, Azure DevOps Pipelines, CI/CD, Infrastructure as Code, Docker, and distributed systems
• secure software development using OAuth 2.0/OpenID Connect, Application Insights or Datadog
• AI-assisted development tools such as GitHub Copilot, ChatGPT, Claude Code, or similar.

Technical Skills

• Languages: C#, SQL, TypeScript, JavaScript
• Frameworks: .NET, ASP.NET Core, Entity Framework Core
• Front-End: Vue.js, HTML5, CSS3
• Cloud: Microsoft Azure, Azure App Services, Azure Functions, Azure Storage, Azure Key Vault, Azure App Configuration, Azure Service Bus, Azure API Management
• DevOps: Git, GitHub, Azure DevOps, CI/CD, Infrastructure as Code

Our Engineering Principles

• Take ownership from design through production.
• Build secure, observable, and maintainable software.
• Think beyond individual features and consider the health of the overall system.
• Favor simple, well-designed solutions over unnecessary complexity.
• Automate repetitive work wherever practical.
• Write code that is easy to understand, test, and maintain.
• Collaborate openly and provide constructive feedback through code reviews.
• Continuously improve technical knowledge and engineering practices.
• Balance delivery speed with long-term maintainability.
• Be comfortable working across the stack to deliver customer value.

What Success Looks Like

• Deliver high-quality features with minimal oversight.
• Become a trusted technical contributor across multiple projects.
• Improve the quality and maintainability of existing systems.
• Mentor teammates and elevate engineering standards.
• Contribute to architectural decisions and modernization efforts.
• Champion secure development and operational excellence.
• Build strong partnerships with Product, QA, and Engineering.

Core Competencies

• Technical Leadership
• Software Architecture
• Full-Stack Development
• Cloud Engineering
• API Design & Development
• Problem Solving
• Collaboration
• Communication
• Ownership
• Continuous Learning

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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