Junior Account Manager (Arabic Speaking)

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

We’re looking for a high energy, commercially minded Junior Account Manager (Arabic Speaking) focused on onboarding new clinicians and driving early-stage success for our clients in the UAE.

This role sits at the heart of our customer journey and you’ll be responsible for ensuring every new customer understands the value of Doctify, adopts the platform quickly, and sees measurable ROI within their first 90 days.

You won’t just be onboarding, you’ll be owning the most critical stage of the customer lifecycle, setting the foundation for long-term retention, growth, and advocacy!

You’ll be responsible for

Owning the onboarding for UAE based clinicians from day one through to successful activation

Leading consultative onboarding calls (video & phone) focused on outcomes, not just product walkthroughs

Driving early adoption and engagement, ensuring customers are actively using the platform

Clearly demonstrating ROI within the first 3 months; reviews generated, profile visibility, patient conversion

Tailoring your approach based on customer needs - balancing efficiency with personalisation

Collaborating closely with Sales and Account Management to ensure a seamless customer journey

What success looks like

High % of customers achieving early adoption milestones

Strong review generation within first 90 days

Positive customer feedback and onboarding experience

Consistent activity levels across calls and meetings

Contribution to overall retention and customer health

About you

Fluency in Arabic and English

• You have 6+ months of experience within a commercial setting
• You’re a strong communicator, confident in running video calls and building rapport quickly
• You’re energised by fast-paced work and don’t shy away from change or a challenge
• You are commercially driven, with the ability to link product usage to tangible ROI
• You are ambitious and motivated to progress quickly within account management
• You are highly organised and able to manage a high-volume pipeline
• Last but by no means least - you believe in our mission and want to be part of revolutionising the healthcare industry with us!

What We Offer

• At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.
• 🌴 Time off, flexibility & balance
• 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
• 2 weeks of remote working annually (within 3-hour time zone of HQ)
• Hybrid working model

Enhanced Parental Leave

2 weeks Peternity Leave to welcome your newest furry family member

Medicash health cash plan

⭐ Setting you up for success

Competitive, benchmarked compensation (base salary plus commission)

3-month immersive onboarding experience

Ongoing learning through expert-led sessions, leadership insights, and soft-skill development

Clear internal mobility pathways to accelerate your career

💙 The uniquely Doctify experience

Daily team huddles to connect, share wins and spark ideas

Regional Lunch Clubs & team socials powered by our Fun Police

Quarterly Doctifier nominated Impact Awards

Employee referral bonus: £700 (or local equivalent) per hire

🌍 Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [email hidden — sign in].

Department

Customer Success

Role

Account Manager

Locations

London

Remote status

Hybrid

About Doctify

Doctify unites the global healthcare community through connection, credibility, and insight. Our reviews and endorsements empower patients and professionals to make confident choices based on trust.

Founded in 2015

Co-workers 130+

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• CUSTOMER SUCCESS · LONDON · HYBRID

Junior Account Manager (Arabic Speaking)

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