Account Manager (Arabic Speaking)

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

We’re looking for a commercially driven Account Manager (Arabic Speaking) to join our team. You will use your proven experience to take ownership of a portfolio of accounts, data tasks, speaking to our existing customers, and ensuring they’re engaged with the Doctify platform.

This role sits within an existing, energetic, and hardworking team. Initially, you will be learning more about the product (front and back-end), and platforms we use internally, e.g., industry-leading CRM and customer tools such as Salesforce. You will be provided with training in order to be successful at your job - just arrive with an appetite to learn!

You’ll be responsible for

Offering a premium experience for our clients by thoroughly understanding their business goals and ensuring that Doctify meets them

Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues

Conducting client meetings over the phone, virtually and in person

Acting as a trusted advisor, advocating client needs across our client base and internally

Conveying the best practice examples that drive ROI and increased engagement

Developing strong relationships with our internal teams to support your accounts

About you

Fluency in Arabic

• You will have proven experience within account management, sales, or a similar field
• You love tackling difficult challenges, with a positive attitude and always strive to find the best solution for the client
• You have a commercial-focused mindset, whilst keeping the customer at the core of everything you do
• You thrive working in a fast-paced environment and have an open mind when it comes to the changing environment a scale-up can sometimes bring
• You possess natural communication skills, and you are not afraid of phone, virtual and in-person engagement

What We Offer

• At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.
• 🌴 Time off, flexibility & balance
• 30 days annual leave, earning up to 32 days leave with tenure
• Hybrid working model

Enhanced Parental Leave

2 weeks Peternity Leave to welcome your newest furry family member

Health insurance

⭐ Setting you up for success

Competitive, benchmarked compensation (base salary plus commission)

3-month immersive onboarding experience

Ongoing learning through expert-led sessions, leadership insights, and soft-skill development

Clear internal mobility pathways to accelerate your career

💙 The uniquely Doctify experience

Daily team huddles to connect, share wins and spark ideas

Regional Lunch Clubs & team socials powered by our Fun Police

Quarterly Doctifier nominated Impact Awards

Employee referral bonus: £700 (or local equivalent) per hire

🌍 Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [email hidden — sign in].

Department

Customer Success

Role

Account Manager

Locations

Dubai

Remote status

Hybrid

About Doctify

Doctify unites the global healthcare community through connection, credibility, and insight. Our reviews and endorsements empower patients and professionals to make confident choices based on trust.

Founded in 2015

Co-workers 130+

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• CUSTOMER SUCCESS · DUBAI · HYBRID

Account Manager (Arabic Speaking)

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