E-commerce Operations & Sales Manager (experience as a team leader is required)

• E-commerce Operations & Sales Manager (experience as a team leader is required)
• Oversee day-to-day operations for the business, ensuring smooth workflow across sales, fulfillment, and customer service teams
• Manage sales team productivity using remote monitoring tools (e.g., Hubstaff, remote PC systems) and ensure sales targets are achieved
• Verify marketplace sales transactions, including Facebook and other platforms, ensuring transparency and commission accuracy
• Process all website orders, including order confirmation, shipping label creation, dispatch coordination, and fulfillment tracking
• Manage vendor order processing and ensure timely procurement of products
• Monitor delayed shipments, missing parcels, and communicate with carriers to resolve delivery issues
• Maintain e-commerce website operations, including product categories, listings, pricing accuracy, and inventory updates
• Respond to customer calls, emails, and inquiries while supporting sales conversion efforts
• Oversee Amazon marketplace operations and platform performance
• Coordinate with the marketing team regarding Google Ads campaigns, promotions, and sales initiatives
• Support parts sourcing, staff training, and operational guidance when needed
• Prepare end-of-day sales reports, monthly revenue sheets, and operational performance summaries
• Implement internal controls, checks, and balances to ensure accuracy, accountability, and transparency
• Develop strategies to improve operational efficiency, customer satisfaction, and overall sales growth

Hard Requirements

• Minimum 3+ years of experience in e-commerce operations, sales management, or operations leadership
• Proven experience managing online stores, order fulfillment, and marketplace platforms (Amazon, Facebook Marketplace, etc.)
• Strong knowledge of shipping operations, carrier systems, and logistics coordination
• Experience supervising remote teams and tracking productivity through tools such as Hubstaff or similar platforms
• Strong understanding of sales reporting, KPI management, and revenue tracking
• Experience with website product management, pricing updates, and category organization
• Excellent written and verbal English communication skills
• Strong leadership, problem-solving, and decision-making abilities
• Highly organized with strong multitasking skills in a fast-paced environment
• Advanced proficiency in spreadsheets, reporting tools, CRM systems, and e-commerce software
• Automotive parts or aftermarket industry experience is strongly preferred
• Reliable internet connection and ability to work aligned with business operating hours as required

Schedule

HOURS/WEEK

40 hours per week

SCHEDULE

Monday to Saturday

9AM - 6PM Eastern Standard Time Zone

Offer

OFFER

• Weeks 1–4: $500CAD/mo
• Weeks 5-12: $750CAD/mo
• Weeks 13 onwards: $1350CAD/mo

About WorkStaff360

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth

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Our Hiring Process

Stage 5

Client Endorsement Interview

Stage 6

For Client Offer and Onboarding

Stage 7

Client Offer Accepted

Stage 8

Assistant Onboarded

Stage 1

Applied

Stage 2

Initial Interview with Recruiter

Stage 3

Final Interview with Hiring Manager

Stage 4

Hired for Talent Pool

Stage 5

Client Endorsement Interview

Stage 6

For Client Offer and Onboarding

Stage 7

Client Offer Accepted

Stage 8

Assistant Onboarded

Stage 1

Applied

Stage 2

Initial Interview with Recruiter

Stage 3

Final Interview with Hiring Manager

Stage 4

Hired for Talent Pool

Stage 5

Client Endorsement Interview

Stage 6

For Client Offer and Onboarding

Stage 7

Client Offer Accepted

Stage 8

Assistant Onboarded

1

2

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Application Deadline

June 13, 2026

Department

Operations

Employment Type

Freelance

Location

Philippines

• Workplace type
• Fully remote

Compensation

• $500 - $1,000 / month
• View all opportunities at WorkStaff360