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Manager - Product - TPP (CSME) - Mumbai - Lodha (I-Think Techno Campus) - MM

Eofh · Mumbai, Maharashtra, India

Marketing / Business DevelopmentExternal listingfull-timeabout 5 hours ago

About The Role

Key Responsibilities

Business Growth, Product Development & Solutioning

  • Drive insurance business growth across assigned Corporate & SME verticals through improvement in penetration, premium generation, insurance income, renewals, profitability, and portfolio performance.
  • Design and launch industry-specific insurance solutions by collaborating with insurance partners and internal stakeholders, from concept and approvals to sales enablement and business rollout.
  • Identify growth opportunities, create business proposals, secure stakeholder alignment, and drive implementation of new initiatives across Corporate & SME segments.
  • Evaluate insurer propositions and recommend the most suitable insurance solutions based on customer needs, commercial attractiveness, service standards, and business objectives.

Sales Enablement & Business Partnership

  • Act as a trusted insurance partner to sales teams by providing product expertise, resolving business challenges, conducting trainings, and driving insurance adoption.
  • Support sales teams on customer requirements, underwriting, pricing, servicing, and business closure-related challenges.
  • Build strong field relationships through regular field visits, business reviews, trainings, and stakeholder engagement to drive insurance adoption

Operations Excellence & Partner Management

  • Own and drive timely resolution of operational and servicing escalations while ensuring adherence to defined TATs and service standards.
  • Work closely with insurance partners and internal teams to improve service delivery, resolve business challenges, and enhance customer experience.
  • Build and manage strong relationships with insurance partners for business growth, product enhancements, service improvements, training initiatives, and grievance handling.
  • Anchor periodic business reviews with insurance partners and internal stakeholders to strengthen collaboration and business outcomes.

Contest & Engagement Management

  • Conceptualize and execute sales contests, engagement programs, and business campaigns aligned to organizational objectives and approved budgets.
  • Coordinate with Business, Finance, HR, Marketing, and vendors to manage approvals, launch communications, participant engagement, reward fulfillment, and event execution.
  • Drive participation through regular dashboards and business reviews while ensuring timely declaration of results and closure.

Financial Management, Analytics & Reporting

  • Monitor premium generation, insurance income, profitability, commissions, payouts, and portfolio performance to drive sustainable business growth.
  • Support timely reconciliation of insurance income and payouts in collaboration with Finance, Operations, and insurance partners.
  • Ensure timely dissemination of business reports, dashboards, reviews, and management presentations through effective coordination with MIS teams.
  • Monitor key business metrics and provide actionable insights to support business planning and decision-making.

Stakeholder Management & Governance

  • Collaborate effectively with Sales, Operations, Finance, Marketing, Customer Service, Legal, Compliance, MIS teams, and Insurance Partners to ensure seamless execution of business initiatives.
  • Independently resolve business and operational roadblocks through strong ownership and stakeholder management.
  • Ensure compliance with IRDAI regulations, internal governance standards, audit requirements, and applicable regulatory guidelines.

Desired Qualification

  • Post-Graduate in any discipline (MBA/PGDM in Insurance, Finance, Marketing, or Business Management preferred).
  • Professional qualifications in Insurance or Risk Management will be an added advantage.

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