Executive Assistant: UT Libraries - UTK
University of Tennessee · Knoxville, TN, United States
About The Role
This role coordinates and prioritizes the Dean's complex schedule, communications, travel, meetings, and special projects while serving as a key liaison with library faculty and staff, university leadership, donors, alumni, community partners, and colleagues across the state and nation.
The position exercises a high degree of professionalism, discretion, independent judgment, and initiative in handling sensitive and confidential information. By anticipating needs, identifying priorities, and proactively resolving issues, this role serves as a strategic partner to library leadership and contributes significantly to the effectiveness of executive operations and the achievement of organizational goals.
Executive Level Administrative Support
- Manages and prioritizes the Dean’s day-to-day activities and complex calendar, including appointments, meetings, external engagements, speaking commitments, dining arrangements, and room reservations while proactively protecting the Dean's time for strategic priorities.
- Ensures timely transitions between meetings and events and monitors RSVP responses to ensure alignment with library and university priorities.
- Manages Senior Associate Dean and Associate Deans day-to-day activities and complex calendars
- Arrange numerous meetings for library, campus administration, university and local entities; answer and screen phone calls; schedule conference calls; greet visitors to the administrative suite and coordinate office coverage.
- Manages communications on behalf of the Dean by drafting, reviewing, and distributing routine and confidential correspondence, emails, reports, and other materials using discretion and independent judgment.
- Screens, triages, resolves, redirects, and responds to communications on behalf of the Dean as appropriate.
- Serves as the primary liaison between the Dean and internal and external stakeholders, including university leadership, faculty, staff, students, alumni, donors, community partners, and professional organizations.
- Anticipates administrative and operational needs, identifies priorities, and proactively addresses issues before executive intervention is required.
- Conducts research and gathers information on confidential, sensitive, and strategic matters; prepares reports, presentations, briefing materials, talking points, background documents, and decision-support materials for executive meetings and engagements.
- Attends meetings as requested and prepares agendas, minutes, action items, briefing materials, and follow-up communications.
- Handles complex inquiries, issues, and confidential matters with professionalism, sound judgment, and discretion.
- Serves as a resource regarding university and library policies, procedures, and administrative practices.
Executive Level Travel Support
- Coordinates & manages all travel arrangements and logistics for the Dean, Senior Associate & Associate Deans including airfare, lodging, transportation, registrations, itineraries, vendor coordinator, travel documentation, reimbursements, and expense reporting while ensuring compliance with university policies.
- Anticipates travel needs and proactively resolves issues related to scheduling, reservations & reimbursements
- Prepare organized folio for each trip containing all registration and confirmation numbers as well as complete agendas for each trip for Dean.
- Coordinate travel arrangements for library guests and candidates selected for on-campus interviews, including flight arrangements, hotel arrangements, parking, lunch/dinner arrangements for interviewee including prepared & process expense reports as needed
Operational, Event and Special Project Coordination
- Serves as the primary point of contact for library administrative events, receptions, retreats, meetings, and special programs.
- Coordinates event logistics including scheduling, facilities, catering, technology support, registration, vendor communication, budget tracking, and attendee communications.
- Partners with campus units, external organizations, and vendors to ensure successful event planning and execution.
- Exercises delegated authority, in consultation with library leadership, to approve, modify, reschedule, or decline event-related requests based on operational priorities and resource availability.
- Coordinates TDX proposals for catering for internal programming & events with the event organizer
- Works with Libraries Facilities Manager and event stakeholders to ensure adequate space, staffing, technology, and logistical support are available for all events.
- Creates and maintains libraries administration on SharePoint site, including updating SharePoint events calendar; Creates and maintains Libraries Teams site for Libraries HR and Administration; annually makes calls for standing library committees & updates standing committees
- Manages and maintains lists for all-library staff, library faculty, library training, and library bulletin board listservs.
- Maintains web presence for Library Administration (and Hodges Society as needed) & updates libraries organizational charts
- Assists with Student Library Advisory Committee
- Maintains Speaking Volumes email list - ARL, SEC Deans, Campus leadership (Chancellor & cabinet, Provost & leadership team, Deans)
- Serves as the Parking representative and acquires orange dots for the library
- Manage office supply inventory and order supplies as needed
- Serves as back up for search support: schedules interviews for all faculty & staff searches; schedules reference calls; assists with interview schedules
- Assists with hiring, training, scheduling, onboarding, and co-supervision of student library assistants to ensure effective office operations and customer service coverage.
- Completes 1 – 3 hours of professional development per month.
- Other duties as assigned
The Administration and HR Office must be covered from 8:00am - 5:00pm, Monday - Friday.
Required Qualifications
- Education:
- High school diploma or GED with 4 years of relevant experience or an equivalent, combination of education, training & experience
- Experience:
- Experience supporting senior level directors, executives, Deans, or Associate Deans
- Knowledge, Skills, & Abilities:
- Demonstrated ability to exercise independent judgment and discretion in handling highly confidential information.
- Exceptional organizational and project management skills.
- Ability to manage multiple competing priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Ability to anticipate leadership needs and proactively address issues.
- Ability to establish and maintain effective working relationships with individuals at all organizational levels.
- Advanced proficiency in Microsoft Office Suite, Outlook, Teams, SharePoint, and related administrative technologies.
- Strong customer service orientation and professional presence.
- Ability to analyze information, conduct research, and prepare executive-level reports and presentations.
- High attention to detail
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
- Education:
- Bachelor’s degree with 2 years of relevant experience
- Experience:
- CAP Certified
- Experience in higher education and UT policies & procedures
- Experience with Oracle (DASH)
- Knowledge, Skills, & Abilities:
- Knowledge of University policy and procedures
- Skilled in Adobe Creative Suite (Acrobat Pro, Photoshop, Illustrator, Publisher), Canva, or Zoom
Work Location
- Location: Knoxville, TN
- On-site
Compensation and Benefits
- UT market range: 06
- Find more information on the UT Market Range structure here
- Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments
- Resume
- Cover Letter
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