About The Role

Sr. Counsel - Contracting

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

This role is accountable for end‑to‑end contract management , ensuring that all legal and contract management affairs are taken care of in entirety. It is a pivotal role in ensuring the integrity and compliance of client’s contractual relationships. This individual will be responsible for the end-to-end management of contractual commitments, from interpretation and change management to adherence tracking and audit coordination. The role requires a seasoned professional with strong legal acumen, project management skills, and a proactive approach to risk mitigation, ensuring seamless and risk-free delivery for our clients.

Responsibilities

Contractual Understanding & Interpretation:
Gain a deep and nuanced understanding of complex contractual agreements, including service level agreements (SLAs), master service agreements (MSAs), and statements of work (SOWs).
Accurately interpret contractual terms, conditions, and obligations to provide clear guidance to internal stakeholders and ensure compliance.
Identify potential contractual risks, ambiguities, and opportunities, providing recommendations for mitigation or optimization.
Change Request Project Management:
Lead and project manage the entire lifecycle of contractual change requests, amendments, and renewals.
Coordinate with legal, commercial, and operational teams to assess the impact of changes, ensuring alignment and robust documentation.
Ensure timely processing and execution of all contractual modifications, maintaining a clear audit trail.
Contractual Adherence & Risk Mitigation:
Develop and implement robust frameworks and processes for meticulously tracking and monitoring contractual adherence across all client engagements.
Proactively identify any deviations from contractual terms and conditions, assessing potential risks to service delivery and business objectives.
Collaborate with internal teams to establish corrective action plans and ensure timely resolution of non-compliance issues, guaranteeing risk-free delivery.
Client Audit Management:
Strategically oversee and program manage client audits related to contractual compliance, performance, and financial terms.
Act as the primary point of contact, facilitating efficient information exchange, coordinating responses, and ensuring all audit requirements are met satisfactorily.
Prepare comprehensive documentation and presentations to support audit processes and demonstrate adherence.
Internal Contract Audits:
Independently conduct regular and thorough internal audits and reviews of existing contractual commitments and their adherence.
Identify gaps, areas of improvement, and potential risks within current contractual practices and operational execution.
Develop and recommend practical corrective actions and drive initiatives for continuous improvement in contract management processes.
Client-Facing Governance & Discussions:
Serve as a key interface for clients on all matters related to contractual governance, adherence, and performance.
Lead and facilitate client-facing discussions, presenting on contractual compliance, performance metrics, and issue resolution.
Foster strong, trusted relationships with client stakeholders by providing transparent communication and demonstrating proactive contract management.

Required Skills & Competencies

Legal Acumen: Excellent understanding of contract law, terms and conditions, and legal implications.
Project Management: Proven ability to manage complex projects, often with multiple stakeholders and tight deadlines.
Analytical Thinking: Strong analytical skills to interpret complex contractual documents and identify key insights and risks.
Risk Management: Proactive approach to identifying, assessing, and mitigating contractual and operational risks.
Communication: Exceptional verbal and written communication skills, with the ability to articulate complex legal and contractual information clearly to diverse audiences (internal and external).
Negotiation & Influence: Skilled in negotiation and influencing stakeholders to achieve desired outcomes.
Attention to Detail: Meticulous attention to detail in reviewing documents and tracking adherence.
Stakeholder Management: Ability to build and maintain strong relationships with internal teams and external clients.
Problem-Solving: Strong problem-solving capabilities to address contractual issues and audit findings effectively.

Qualifications we seek in you!

Minimum Qualifications

Bachelor's degree in Law, Business Administration, or a related field.
Minimum of 10+ years of progressive experience in legal, contract management, or compliance roles, preferably within the financial services or insurance industry.
Proven track record in managing complex contracts and client relationships in a global setting.
Strong understanding of contract law principles, risk management, and regulatory compliance.

Preferred Qualifications/ Skills

A Master's degree or Juris Doctor (JD) is highly preferred.
Exposure to AI‑led, automation‑driven, or digital finance transformations .
Background in consulting, finance advisory, or transformation leadership roles.
Experience operating across Build–Operate–Transform–Transfer or captive / hybrid operating models.

Qualifications

Bachelors - Company Law, Bachelors - Law / Legal Studies, Bachelors - Legal Management, Bachelors - Paralegal, Masters - Corporate Law

Certifications

Accredited Legal Professional (ALP) - San Carlos UniversitySan Carlos University, Certified Compliance Officer (CCO) - VskillsVskills

Required Skills

Contract Compliance, Contract Management

Language

English (Required)

Language Proficiency -
Proficient - C2
Additional Job Location -

Job Type

Regular

Master Skill List -

Contracting

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.