About The Role

Site Activation Manager

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Manager, Study Start Up at ICON, you will lead and oversee the start-up activities for clinical trials, ensuring that all processes are completed efficiently and in compliance with regulatory requirements.

What You Will Do

You will manage day-to-day site start-up and activation activities, supporting your team to deliver quality outcomes.

Core Responsibilities
Build strong working relationships with investigative sites and support a positive sponsor-site experience throughout start-up.
Collect, review, QC, and file essential documents required for submission and activation.
Review and negotiate ICF changes with sites and stakeholders; manage translations, checklists, filing, and amendment updates as required.
Ensure REB submissions are made and approval documentation is complete and activation-ready.
Support Health Canada-related follow-up steps, including NOL and CTSI workflow coordination.
Collaborate with sites and internal stakeholders to set and achieve Regulatory Greenlight (RGL) goals that support timely site activation.
Escalate risks, manage timelines, and maintain accurate documentation and tracking in systems such as CTMS and the eTMF.

Your Profile

You will have solid site start-up and activation experience, with the ability to manage competing priorities.

Required qualifications and experience

Bachelor's degree in a relevant scientific discipline or healthcare-related field
Clinical trial start-up experience in a site-facing or dedicated site role.
Solid understanding of ICH GCP, TCPS-2, Quebec/provincial REB requirements, and the Health Canada submissions process.
Fluency in English and French Canadian.
Experience with essential document collection, QC, and filing.
Experience with ICF review, negotiation, and amendment management.
Experience with Canadian REB submissions and approval workflows, including Health Canada coordination steps.
Strong cross-functional collaboration and stakeholder management skills within a sponsor-partner operating model involving ICON.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here .
Are you a current ICON Employee? Please click here to apply