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Administrator I- Application Support - Municipal Public Defenders Office

City and County of Denver · Downtown Denver, United States

IT - Network / Systems / DB AdminExternal listingfull-timeabout 2 hours ago

About The Role

About Our Job

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The starting pay range is $68,773.00- $80,000.00 a year based on your experience. We also offer generous benefits for full-time employees which include but is not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 457B Retirement Plan
  • 132 hours of PTO earned within first year
  • 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
  • Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
  • Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
  • Free RTD Eco Pass
  • Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position you will work on site at the Office of the Municipal Public Defender, at: 710 W Colfax, Denver CO 80204. This position will be 100% onsite from 8:00AM – 5:00PM with flexible work hours as needed.

Who We Are

The Office of the Municipal Public Defender (OMPD) is a comprehensive, holistic public defender office that is client-centered, independent, and innovative in the representation of defendants who face jail time for municipal ordinance violations, traffic offenses, and municipal youth offenses in the Denver County Court System. We are in court seven days a week. Each year, Denver Municipal Court sees more than 13,000 cases and our office represents about 75% of those charged. All our clients live at or below the federal poverty line. Roughly 80% of our clients are living with trauma, mental health challenges, substance use disorders, traumatic brain injuries, or PTSD and over half of our clients face housing instability. Municipal charges disproportionately impact people of color and those experiencing poverty. We are a holistic, wrap-around, public defender agency with a Client Support Team (CST) consisting of a social worker, a behavioral health navigator, a bi-lingual case manager and a team of Peer Support Specialists who are in court every day and work closely with the attorneys, create re-entry plans for clients in jail, and connect clients with resources like shelter and housing, food stamps, employment, treatment and more. We partner with many city and nonprofit organizations to best serve our clients.

What You’ll Do

The Office of the Municipal Public Defender seeks an Administrator I to join our team.

Job duties include

  • Performs a variety of administrative activities/projects, participates in the development of long range and short term planning initiatives for OMPD, and serves as a liaison to the OMPD teams and other city staff members, officials, community groups, and/or other units
  • Provides technical support and training in case management and other technical support and provides consultative and technical guidance to managers and/or other officials/stakeholders
  • Handles sensitive and/or confidential issues, complaints, and/or inquires
  • Participates in the formation of operating policies and procedures, provides advice and information pertaining to policies and procedures, evaluates proposed changes to policies and procedures and the overall impact of changes to OMPD, and makes recommendations
  • Conducts studies, collects data, and/or research projects within the scope of this position , prepares comprehensive reports that reflect findings and conclusions, recommends feasible solutions in areas that require attention or change, and implements approved recommendations
  • Develops plans for evaluating effectiveness of the procedures, ensures compliance with applicable laws, regulations, and policies, and assists in establishing processes and controls to ensure compliance
  • By position, performs some or all of the elements of supervision or lead work including work planning, instruction, and review, handling grievances and disciplinary actions, hiring and dismissing employees, and evaluating employee performance
  • Performs other related duties as assigned
  • Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City
  • Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above

What You’ll Bring

Our ideal candidate will have

  • Familiarity with building / editing reports from multiple databases
  • Quickly become familiar with what the office needs from software and ability to translate that to a vendor’s team
  • Provide office training on selected case management system
  • Knowledge of what tables and fields are used by staff and ability to prioritize which data is vital to success of the office.
  • Ability to triage and help troubleshoot user errors, issues and questions
  • Be the go-to person for questions with case management system
  • Detail oriented and decisive
  • Organized and clear communicator
  • Ability to work across software programs

Required Minimum Qualifications

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

  • Education requirement: Bachelor's Degree in a related field based on a specific position(s).
  • Experience Requirement: Three (3) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)
  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.

Required Documents

To be considered, please include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

  • Resume - required
  • Cover letter – required

Application Deadline

This position is expected to stay open until Wednesday, September 9th, 2026. Please submit your application as soon as possible and no later than September 9th, 2026. at 11:59PM.

About Everything Else

Job Profile

CD3065 Applications Support Administrator Senior To view the full job profile including position specifications, physical demands, and probationary period, click here .

Position Type

Unlimited

Position Salary Range

$74,276.00 - $122,555.00

Target Pay

Agency

Office of Municipal Public Defender

Redeployment during Citywide Emergencies

City and County of Denver e mployees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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