About The Role

Position Summary: The Product Engineer is the customer-facing technical authority for Vertiv's Data Center DC Power portfolio. Residing within Engineering and working closely with Product Management, this role bridges product strategy and execution — translating customer requirements into actionable engineering specifications while providing technical leadership across Sales, Service, and Account Management.

Each Product Engineer will own one dedicated product segment

800V Sidecar Solutions (Air & Liquid Cooled)
800V Power Center Solutions
In-Rack Power Shelves & Solutions (Air & Liquid Cooled)

Key Responsibilities

Gather and translate customer technical requirements into clear inputs for product development teams
Lead the technical aspects of RFQ proposals, including concept development, schematics, block diagrams, and MCAD/ECAD files
Provide input to product design reviews and aid specification alignment – ensuring customer needs match engineering’s interpretation
Create and oversee customer-facing technical documentation (user manuals, application guides, submittal packages, technical bulletins) to ensure accuracy and clarity
Deliver product training to internal and external customers including Sales, Service, and Manufacturing
Provide technical field support for installed products, acting as liaison between customers and Engineering
Communicate market and customer feedback to drive product development via stage-gate process
Collaborate with Product Management on product strategy, technical questions, and roadmap input
Support trade shows, customer site visits, and technical presentations
Maintain product configurator BOM structure and support NPDI engineering deliverables

Requirements

Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or Systems Engineering
5–7 years of relevant experience (2–4 years considered for exceptional candidates)
Excellent written and verbal communication — able to convey complex technical information clearly and concisely
Self-directed with the ability to manage multiple priorities across stakeholders
Proficiency generating schematics, block diagrams, and technical illustrations
Ability to respond to technical support and execution tasks quickly and accurately under time pressure
Comfortable engaging directly with customers at all levels — from field technicians to engineering leadership
Strong analytical thinking with the ability to evaluate customer applications and propose technically sound solutions
Knowledge codes and standards such as UL, IEC,NEC, and NFPA 855
Ability to understand both electrical and mechanical design elements for power infrastructure products