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Technical Account Director (f/m/d)
DEU Aptiv Mobility Services Deutschland GmbH · Unterschleissheim, Germany
About The Role
Your responsibilities
Key individual accountabilities (responsible, accountable)
- Be the technical twin of the global account director (GAD) in all customer activities.
- Intense relation management w/ customer engineering incl. early involvement and implementation of market differentiation strategy. Develop customer relationship plan & gap closure.
- LEAD pursuit technical decision & present to top management explaining our tech challenge, product maturity and Gap closure plan
- DRIVE inputs to the global product organization by defining the product skeleton and architecture to meet customer expectations and Go To Market needs
- Be customers voice and systematically collaborate for and with the global product organization incl. early involvement to facilitate use of platforms to meet OEM needs, pursuit alignment, and top management reporting.
- Systemized collaboration with global engineering organization incl. early involvement to facilitate proper staffing.
- Develop & Drive technical pursuit plan from Pre-Engagement to RfQ
- Lead customer feedback (e.g. technical presentations) & closure confirmation
- Consolidation of cross-product OEM needs to identify further product/business Opportunities
Pre-Engagement phase
- Lead consolidation of prelim solution inputs & USPs / Confirm alignment of
solution to product roadmap, collaborate with global product
RFI Phase
- Control customer ‘wish list’ impact to product solution
- Lead cross-functional technical solution delivery
- Drive closure of solution gaps
- Drive promotion of market differentiators/USPs
RFQ phase
- Define customer direction and solution concept for RFQ
- Maintain alignment of quoted solution to product roadmap
- Lead consolidation of RFQ deliverables incl. solution, costing, compliance
matrix, deviation list
- Deliver platform deviation plan / Ensure quality and timing of deliveries /
Support process approvals
- Reflection / lessons learned cross pursuit teams
Key shared accountabilities
- Work hand-in-hand with the GAD in all customer related activities.
- Develop customer pursuit strategy with the GAD and support with the most competitive
offer to the OEM.
- Work with global product team to do the right product at the right time at the right cost
- Drive re-use across OEMs
- Key leadership behaviors
- Ability to effectively communicate with internal and external to effectively develop
- customer pursuit strategy
- Ability to drive efficient processing and execute to win customer contracts
- Leadership to continuously improve performance leveraging global quoting best practices
and local market knowledge
- Proven experience managing a variety of tasks and ensuring all employees responsible
are empowered with E2E accountability
- Embodiment of company values and adherence to highest professional standards
- Provider of honest feedback, and employs rigorous talent management practices to
develop and retain talent
Your background
- More than 10 years of experience in the automotive industry as a technical manager,
customer solution manager or similar position
- Cross-competency knowledge acquired during product development
- Strong knowledge of human nature
- Very well organized and adaptable
- Team motivation through communication
- Assumption of responsibility
Benefits
- In addition to an attractive compensation package, Aptiv offers 30 days of annual leave and overtime compensation.
- You can look forward to a secure, permanent employment contract with continuous opportunities for internal career development, including within an international environment.
- Through access to internal and external training programs, coaching, and certifications, you will have ongoing opportunities to develop your skills and advance your career.
- We recognize and reward innovation and outstanding performance.
- You will work in a highly international and collaborative environment, partnering with industry experts on equal footing.
- You will have the opportunity to get involved in Corporate Social Responsibility (CSR) initiatives.
- At Aptiv, you will have the chance to actively shape the future of mobility by working closely with nearly all major global OEMs and leveraging cutting-edge technologies such as e-mobility and autonomous driving.
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