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Carrier Sales Representative - Intermodal

Forward · Chicago, IL, United States

Sales - CorporateExternal listingfull-time19 minutes ago

About The Role

Schedule: Mon - Fri 8am - 5pm

The Carrier Sales Representative - Intermodal is responsible for developing and managing relationships with carriers to secure multimodal transportation capacity and support the successful movement of freight across the company’s network. They serve as a key contributor to revenue growth by sourcing carrier capacity, negotiating competitive rates, and ensuring on-time service execution. This role offers immediate ownership, high earnings potential, and clear pathways for long-term career advancement within an industry-leading logistics provider.

Responsibilities

  • Develop, maintain, and grow a network of qualified carrier partners to support customer freight needs across multiple transportation modes.
  • Build strong carrier relationships by understanding carrier capacity, equipment availability, preferred lanes, and business objectives.
  • Prospect, cold call, and onboard new carrier partners to expand available transportation capacity.
  • Negotiate competitive spot and contractual transportation rates while supporting profitability goals.
  • Utilize market intelligence, freight trends, and capacity data to make informed pricing and sourcing decisions.
  • Secure carrier capacity through high-volume outbound communication and relationship management activities.
  • Coordinate load coverage, dispatch carriers, and ensure successful execution from pickup through final delivery.
  • Monitor load status and proactively address service issues, delays, or operational challenges.
  • Maintain accurate carrier records, pricing information, and shipment documentation within transportation management systems.
  • Collaborate closely with Customer Account Managers, Tracking Specialists, and Operations teams to deliver exceptional customer service.
  • Ensure compliance with company policies, transportation regulations, and carrier qualification requirements.
  • Contribute to team performance goals by meeting or exceeding productivity, revenue, and margin expectations.
  • Continuously develop industry knowledge and stay informed of changing transportation market conditions.
  • Support process improvement initiatives designed to enhance operational efficiency and carrier engagement.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High School Diploma or GED Equivalent required; Undergraduate degree in a related field from an accredited college or university preferred.
  • Experience: Prior experience in freight brokerage, third-party logistics (3PL), transportation, sales, customer service, or a related industry preferred.
  • Strong negotiation, persuasion, and relationship-building skills with the ability to influence outcomes in a dynamic market environment.
  • Excellent verbal and written communication skills with confidence conducting high-volume phone outreach.
  • Demonstrated ability to multitask, prioritize competing demands, and perform effectively in a fast-paced, deadline-driven environment.
  • Strong analytical and problem-solving skills with the ability to make sound business decisions using market and operational data.
  • Self-motivated, results-oriented, and highly coachable with a strong desire to meet and exceed performance goals.
  • Ability to work collaboratively across departments while maintaining a customer-focused mindset.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

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