People Coordinator

The People Coordinator will support People Partners with project-related initiatives and day-to-day operational tasks, contributing to the overall effectiveness and success of the People & Culture team. The role will play an important part in enhancing the employee lifecycle by supporting various People processes and ensuring a smooth employee experience.

We are looking for someone who is highly organized, structured and detail-oriented, with a proactive approach to supporting the team and improving processes.

Responsibilities

• Supporting People Partners with operational and project work.
• Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality).
• Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination.
• Supporting and improving internal operational processes.
• Managing relevant people operations tasks such as benefits and related coordinator work.
• Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date.
• Contribute to cross-functional initiatives aligned with broader People & Culture goals.