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Transport Dispatcher

HHS Environmental Services, LLC (USA) · Rochester, NY, United States

TransportationSenior LevelQuick applypart-time5 days ago

About The Role

Responsibilities

  • Wage: $18/hour
  • Full-time and part-time positions available
  • Day/Evening/Night shifts available
  • We’re looking for friendly, compassionate, team players to join our patient transport team!
  • Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.

Responsibilities

  • Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensions
  • Correct and update posted information and assist with the upkeep of directories and on-call lists
  • Learn and use the features of the PBX phone system, headsets, telephones, and all other related equipment
  • Perform overhead paging and monitor all alarms located in PBX, notifying appropriate personnel
  • Maintain cleanliness, safety, and security of the PBX area
  • Maintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policies
  • Respond promptly, accurately, and calmly to disaster and emergency situations
  • Orient and train new team members

Requirements

  • Must be at least 18 years old
  • Communicate effectively in English and work well in a team environment
  • GED or high school diploma
  • Ability to perform calmly, competently, and quickly in emergencies
  • Preferred: PBX and customer service experience, experience working in a hospital setting

Physical Requirements

  • Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift
  • Ability to life up to 40 pounds occasionally
  • Capable of sitting for extended periods of time while maintaining alert and responsive demeanor

Benefits

We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.

  • Paid Time Off
  • Medical
  • Dental
  • 401K
  • Short Term Disability
  • Voluntary Life
  • Safety Incentive Program

Important to Know

  • Veterans and candidates with military experience are encouraged to apply.
  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

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