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Assistant Manager, STAMC Retail Unsecured Recovery TH

Ejox (CX_7) · Thailand

Operations ManagementExternal listingfull-timeabout 2 hours ago

About The Role

  1. Strategy Development
  • Design and implement collection/NPA sale strategies across different non legal and leverage stages
  • Define rules for OA reassignment.
  • Optimize collection flows to increase recovery while reducing costs
  1. Data Analysis & Reporting
  • Analyze/ Monitor Collection strategy and NPL sale.
  • Monitor KPIs such as:
  • Recovery rate
  • Legal SLA
  • NPA sale
  • Build dashboards and reports to track performance
  1. Process Optimization
  • Work with operations teams to improve collection / NPA sale efficiency and develop procedure
  • Test new strategies (A/B testing, champion/challenger models)
  1. Do per Head department assign

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