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People & Culture Manager

hosting.com · Manila, Metro Manila, Philippines

HR GeneralistManager LevelQuick applyfull-time4 months ago

About The Role

The Human Resource (People & Culture) Manager – Philippines will lead and own all People & Culture responsibilities for our Philippines office, supporting the business through continued growth and operational scale. This role plays a critical part in shaping the local employee experience while ensuring strong compliance, consistency, and business continuity.

While owning day-to-day People Operations including in-house payroll, benefits design and administration, employee relations, HR systems, and workplace experience - this role also has a broader remit. You will contribute to global People & Culture initiatives, partnering with APAC and global teams on programs such as performance management, engagement, capability building, and policy evolution. You will bring a strong local lens to global discussions, ensuring initiatives are practical, compliant, and effective across regions.

As a key member of our global People & Culture community, you will operate with a high degree of autonomy while remaining aligned with global frameworks and priorities. You will balance hands-on execution with a global mindset, confidently advising on complex people matters, championing culture, and continuously improving people practices.

This is an exciting opportunity for an experienced People & Culture professional who enjoys owning a country end-to-end, thrives in fast-paced environments, and is motivated by making a tangible impact both locally and globally.

What You Will Do

Country People & Culture Ownership

  • Act as the sole People & Culture owner for the Philippines, serving as the local authority on all people matters
  • Operate autonomously while remaining aligned with APAC and global People frameworks
  • Proactively identify people risks, gaps, and improvement opportunities and advise leadership accordingly

Employee Lifecycle & Employee Relations

  • Own the full employee lifecycle, from onboarding through to exits
  • Lead employee relations matters, including grievances, investigations, and disciplinary processes
  • Support and coach managers on performance conversations, feedback, and people decision-making
  • Ensure fair, consistent, and compliant outcomes across all employee matters

Legal, Compliance & Risk Management

  • Ensure full compliance with Philippine labour laws and regulatory requirements
  • Own employment contracts, terminations, documentation, and local policies
  • Monitor legislative changes and assess business impact
  • Partner with legal counsel and manage audits, inspections, and government interactions

Payroll, Compensation & HR Operations

  • Own end-to-end in-house payroll processing using Deel
  • Ensure accurate payroll, statutory contributions, and regulatory filings
  • Support compensation planning, salary reviews, and benchmarking with local market insights
  • Partner with Finance on people-related budgeting and cost controls

Benefits Design & Administration

  • Design, review, and implement local benefits aligned with market practices and company philosophy
  • Conduct benefits research and build recommendations for enhancements or new offerings
  • Manage benefits administration and vendor relationships
  • Communicate benefits clearly to employees and leaders

HR Systems, Data & Reporting

  • Own HRIS accuracy and data integrity within Deel
  • Maintain employee records, contracts, and system workflows
  • Provide people data, insights, and reporting to APAC and global teams
  • Support system improvements, audits, and process optimisation

Global Collaboration & Program Delivery

  • Partner with global Talent Acquisition teams on hiring and onboarding support
  • Collaborate with Learning & Development teams on training delivery and capability initiatives
  • Contribute to global People & Culture programs, including performance management, engagement surveys, and policy development
  • Localise and implement global frameworks within the Philippines context

Culture, Engagement & Workplace Experience

  • Act as a culture carrier and values ambassador for the Philippines
  • Drive local engagement, wellbeing, and inclusion initiatives
  • Own the workplace experience and key employee moments
  • Support office-related people initiatives in partnership with internal teams

Requirements

What You Will Bring

Experience & Expertise

  • 7–10 years of progressive experience in People & Culture / HR roles
  • Proven experience operating as a standalone or country People & Culture lead ideally within a fast paced start up/scale up
  • Strong, hands-on experience with Philippine labour law, compliance, and employee relations
  • Demonstrated experience managing in-house payroll and statutory obligations
  • Experience designing, reviewing, and implementing employee benefits
  • Experience supporting high growth organisations of approximately 100–300 local employees
  • Experience working with HRIS platforms (Deel experience strongly preferred, but not a deal breaker)
  • Experience partnering with senior leaders and advising on people matters
  • Experience working in globally distributed or multi-region organisations
  • Comfort collaborating across time zones and cultures
  • Experience operating in fast-paced, scaling, or high-growth environments

Local Regulatory & Compliance Expertise

  • Strong experience with DOLE compliance and Philippine labour regulations
  • Experience managing statutory bodies including SSS, PhilHealth, and Pag-IBIG
  • Proven experience handling DOLE inspections, audits, notices, and reporting
  • Experience drafting and maintaining PH-compliant employment contracts and handbooks
  • Ability to manage terminations, disciplinary actions, and investigations in line with PH labour law
  • Experience partnering with external legal counsel on labour matters

Skills & Attributes

  • Meticulous attention to detail and data integrity
  • Exceptional interpersonal and communication skills
  • A hands-on, pragmatic approach with the confidence to work autonomously
  • High levels of discretion and professionalism with sensitive information
  • Strong proficiency with modern HRIS and payroll systems
  • A growth mindset with curiosity and a proactive approach
  • Ability to balance operational excellence with strategic contribution
  • Passion for creating meaningful employee experiences and a people-first culture

Benefits

Why You’ll Love It Here

  • Be part of a global, purpose-driven team building one of the world’s most trusted hosting companies
  • Opportunity to shape how Hosting.com is experienced locally and globally
  • Collaborate with passionate people who genuinely care about their work, customers, and each other
  • Competitive compensation, growth opportunities, and a culture that values authenticity and impact

Our Values

Be Pragmatic. Be Trusted. Be Energetic. Be Accountable. Be Respectful.

At Hosting.com, success is always shared - with our people, our customers, and our communities.

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We’ve got an incredible brand -- now we’re busy creating the legend behind it.

At hosting.com, we’ve set out to redefine the new standard for what web hosting should be — one that is authentically human, deeply trusted, and built on shared success.

Our aim and promise is bold: to become the world’s most trusted hosting company.

If you’re eager to contribute your time and talent to something bigger that people will talk about long after your work is done -- hosting.com is your place.

If you want to do that work with and alongside incredible humans who care about each other, our customers and the work we do -- it’s at hosting.com.

If you believe the best success is always shared success, with your teammates, for your customers -- hosting.com is your next work home.

At hosting.com, we’re not just hosting websites. Although we do a great job of that for millions of websites.

We’re helping our customers tell their stories and connect with their people. Creating product experiences that helps them do that. Being there when they need us. And earning trust, day by day, by showing up and giving our best.

All because we care ... about each other’s success.

Our team is 750+ strong and growing, spread across the globe.

We can’t do this alone.

Come join the journey. And help us build something better, together.

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