About The Role

Your Purpose and Impact at Mars

In this position, you will lead the daily Order to Cash (O2C) operations for LATAM, playing a fundamental role in supervising our talented team. You will operate in a dynamic, regional environment where you will have the autonomy to optimize processes, manage key relationships with customers and internal stakeholders, and ensure our operations are executed with accuracy and efficiency, driving a culture of continuous improvement and growth.

What are we looking for?

Essential Requirements (What is indispensable to start)

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Relevant professional experience in Order to Cash, Accounts Receivable, or related Finance operations.
Previous experience supervising, coordinating, or leading teams, preferably in a regional or shared services environment.
Strong working knowledge of SAP and Order to Cash processes.
Demonstrated experience with process improvement, standardization, or automation initiatives.
Strong analytical, communication, and stakeholder management skills.
Fluent or advanced English and Spanish.

Desirable Requirements (These will be considered differentiators, but you can learn with us)

Experience with SAP S/4HANA and digital tools like Power BI or RPA.
Experience in finance transformation or migration projects.
Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.).
Portuguese language skills.

What will be your key responsibilities?

Collaborate actively with cross-functional teams like Sales, Finance, and Supply Chain to improve the end-to-end customer experience.
Supervise and support the O2C team, providing guidance, coaching, and workload prioritization.
Drive standardization and continuous improvement across all O2C processes for the LATAM region.
Analyze key performance indicators (KPIs) to identify risks, bottlenecks, and improvement opportunities.
Act as a key point of contact for escalations, ensuring effective communication and timely resolution of issues.

What can you expect from Mars?

Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

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