About The Role

About us

Better is a dynamic and innovative company specializing in telecommunications and broadband services. We pride ourselves on providing outstanding solutions and superior customer experience. Join our team and contribute to a company that values growth, collaboration, and excellence.

Role Overview

As a Market Researcher, you’ll make outbound calls to businesses to gather information on their current communications and broadband services. You’ll speak with key decision-makers, record accurate information in our CRM and work towards daily and weekly targets.

Key Responsibilities

Make outbound calls to businesses to confirm their current communications and broadband infrastructure
Speak with key decision-makers to gather detailed information about existing providers and packages
Accurately log all interactions and collected data into the CRM system
Meet or exceed daily and weekly data collection and verification targets
Take part in team meetings, training sessions, and idea-sharing to continuously develop your skills
Confident communicator with a professional and friendly phone manner
Comfortable speaking with business owners and decision-makers
Target-driven with a positive, resilient attitude
Good attention to detail and ability to record information accurately
Basic salary: £23,809.50 - £24,784.00
OTE: £28,000 - £30,000
25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
Monthly staff awards with quarterly dinner and drinks at top local restaurants.
Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
Opportunities for professional development and advancement.
Friendly, energetic, and supportive team culture
Daily, weekly, and monthly incentives.