About The Role

AP Issue Resolution Associate (m/f/x) - temporary

Responsibilities

Act as single point of contact in case of relevant Market urgent and complex requests; educate internal users on the process and how to retrieve information on their own to limit to number of queries that are received by P2P Team
Provide P2P process research and proactively identify and resolve issues and risks as necessary
Answer all incoming queries in helpdesk ticketing tool
Process One Time Vendor requests
Responsible for efficient and accurate processing of a high volume of AP transactions in applicable technology systems in a timely manner
Continuously monitor accounting and tax requirements in each country to ensure invoices are posted appropriately. This includes collaboration with Global Tax team and local finance and tax contacts
Support other AP Teams if required
Monitoring and escalating End User queue to ensure invoices are paid within due date
Ensure balance confirmation requests/statements from vendor or market Colleagues are answered timely
Analyze the data, draw conclusions, support with preparation of BSR decks
Ensure country specific requirements are fulfilled before invoices are picked up for payment to avoid rejection
Ensure rejected payments are followed up to root cause and explained
Responsible for the timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
Manage applicable technology systems and follow procedures for, performing month end activities to include GL and Sub-Ledger reconciliation for Accounts Payable, as well as processing of cash disbursements / urgent payments
Ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
Assist Accounts Payable Team Lead, P2P Manager and Global Process Owner (GPO) in identifying and implementing process improvement s and best practices within Accounts Payable area

Requirements

Undergraduate degree (educational background in Finance and/or Accounting preferred)
1-2 years of professional experience
Experience working in SSC/BPO environment would be an asset
Good command of English (B2 level)
Ability to work in culturally diverse teams
Customer focused with strong interpersonal and communication skills
Basic computer skills (e.g. Microsoft Word, Excel and Access)

We offer

Contract of employment by external agency
Work in a world leading pharmaceutical company for animals
Learning and developing programs
Private medical care package
Life insurance
Multisport card
Flexible working hours
Hybrid model of work

Full time
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