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ATM & CDM Operations Manager

brinks · Jakarta, Indonesia

Operations ManagementExternal listingfull-timeabout 9 hours ago

About The Role

  • Memimpin dan mengawasi seluruh operasional ATM & CDM.
  • Memastikan availability dan reliability mesin ATM/CDM.
  • Mengelola tim operasional, teknisi, dan vendor terkait.
  • Memastikan pencapaian SLA, KPI, dan target operasional.
  • Mengawasi proses cash replenishment, cash collection, dan balancing.
  • Menangani dan mengoordinasikan penyelesaian incident/downtime mesin.
  • Melakukan monitoring transaksi dan performa ATM/CDM.
  • Memastikan penerapan SOP, security, compliance, dan risk management.
  • Berkoordinasi dengan bank/client, vendor, dan tim internal.
  • Menyusun laporan dan evaluasi kinerja operasional serta improvement.

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