About The Role

Are you a friendly, organized, dependable person who enjoys helping others? Our established mental health clinic is looking for a professional and compassionate Administrative Assistant to join our team.

This is an excellent opportunity for someone who wants to work in a meaningful healthcare environment where excellent customer service, organization, and compassion make a real difference.

This is a full time position with a consistent Monday through Thursday schedule 9:30 AM–8:00 PM (40 hours/week) - No Fridays, Weekends or Holidays!

Responsibilities

Greet clients warmly and professionally
Answer phones and respond to client inquiries
Schedule, confirm, and manage appointments
Maintain accurate client information and office records
Assist with forms, paperwork, scanning, filing, and other administrative tasks
Communicate with clients, clinicians, and staff in a professional and respectful manner
Manage multiple tasks while maintaining attention to detail
Help maintain a clean, organized, and welcoming front-office environment
Handle sensitive and confidential information appropriately
Support the clinical team with day-to-day administrative needs
Provide exceptional customer service to clients and families
Previous administrative, receptionist, medical office, or customer-service experience preferred
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Professional, dependable, punctual and takes pride in their work
Comfortable working with computers, email, scheduling software, and Microsoft Office/Google Workspace
Previous use of Electronic Medical Records (eClinicalWorks) is a plus but not required
Ability to multitask and remain calm in a busy environment
Strong attention to detail
Compassionate and nonjudgmental approach when interacting with clients
Must be able to maintain strict confidentiality and professionalism
Healthcare, medical-office, or mental-health experience is a plus — but we’re willing to train the right person.

What We Offer

Consistent schedule: Monday–Thursday, 9:30 AM–8:00 PM (40 hours/week)
Hourly Position $15 to $17 per hour depending on experience
No Fridays, weekends, or holidays!
Paid Time Off (PTO)
Health and Dental Insurance
401(k) Retirement Plan
Opportunities for internal growth and promotion
Penn Psychiatric Center is an equal-opportunity employer. We do not discriminate on the basis of race, color, religious creed, disability, ancestry, national origin, or sex.
Please note: Penn Psychiatric Center is not affiliated with the University of Pennsylvania