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Manager, Process and Controls - Distribution Portfolio Management

FirstEnergy · Akron, OH, United States

Operations ManagementExternal listingfull-time14 minutes ago

About The Role

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

The Manager, Distribution Portfolio & Utility Coordination (DPUC) Process & Controls leads a centralized team that establishes, maintains, and continuously improves the governance, process, and control framework supporting both Distribution Capital Portfolio Management and Utility Coordination functions. This team ensures processes and practices are standardized, transparent, and compliant across the enterprise, and enables leadership to make data-driven decisions.

This position can be situated at any service center within the FirstEnergy service territory, though a reporting location of the FirstEnergy Headquarters in Akron, Ohio is preferred.

Responsibilities include

  • Demonstrating and directing a prominent commitment to all aspects of safety and integrity.
  • Leading and developing a high-performing team specializing in process, reporting, compliance, analytics, and coordination.
  • Owning and evolving end-to-end portfolio development, management, and forecasting process framework.
  • Ensuring alignment of portfolio and utility coordination processes across multiple states and corporate functions.
  • Establishing and maintaining governance standards, including approval thresholds, decision forums, and escalation pathways.
  • Advising Distribution Portfolio & Utility Coordination leadership on process design and maturity.
  • Leading the design and maintenance of preventive, detective, and deterrent controls.
  • Supporting audit readiness, regulatory compliance, and defensible decision documentation.
  • Overseeing a controls register, testing cadence, and remediation tracking.
  • Supporting organizational partnerships with Finance, Regulatory, and Internal Audit to manage risk exposure.
  • Overseeing the development of enterprise-grade reporting, dashboards, and analytics.
  • Ensuring forecasting methodologies and data models support accurate, timely, and transparent portfolio insights.
  • Promoting “one version of the truth” through strong data governance practices.
  • Ensuring capital planning decisions are grounded in engineering-based need and system performance outcomes.
  • Ensuring effective coordination between Distribution Portfolio & Utility Coordination and enterprise partner groups (e.g., IT, Facilities, Finance, Regulatory, Supply Chain).
  • Resolving cross-functional dependencies and conflicts through governance and escalation.
  • Supporting FirstEnergy storm processes through performance of storm duties as assigned.

Qualifications

  • Bachelor’s degree in Business, Engineering, Finance, Analytics, or related discipline and 7 years of related experience is required. Related work experience includes portfolio management, capital planning, analytics, PMO, or utility operations.
  • In lieu of a bachelor’s degree, an associate degree in Business, Engineering, Finance, Analytics, or related discipline and 10+ years of related experience is required.
  • Consideration will be given to non-degreed candidates with over 15 years of related experience.
  • Experience in electric utility distribution, capital portfolio management, or joint use preferred.
  • Familiarity with SAP, Power BI, data analytics tools, and capital request platforms (e.g., OPPM) preferred.
  • Proficiency in Microsoft Office products required (e.g., Excel, PowerPoint, Word, Teams, SharePoint).
  • Exposure to regulatory filings, audit processes, and control frameworks preferred.
  • Demonstrated experience leading and developing high performers.
  • Strategic, change-oriented thinking with operational discipline.
  • Exceptional relationship management, leadership, teamwork, and managerial skills.
  • Exceptional verbal and written communication skills with the ability to adapt style to diverse audiences.
  • Able to balance rigor with pragmatism.
  • Comfort operating across ambiguity and complexity.
  • Possess and maintain a valid state-issued driver’s license and willingness to travel throughout the service territory.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

The estimated pay range for this role is $126,500 - $148,500. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $152,000 - $178,000.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

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