Assistant Manager - Operations.Trade Operations-OT Honk Kong

Key Result Areas

• All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
• Perform sanction checking of relevant parties in documents.
• Handle Trade Operations.
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
• Ad-hoc tasks given by the Team Head
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage due to miss out in charges collection
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

• Managing customers’ expectations, Ideation and working on automation projects
• Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
• Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
• Audit observations if any, must be closed in an effective and timely manner.
• Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
• Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims .
• Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
• Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.

Knowledge, Skills and Experience

• Bachelor's Degree
• At least 9-12 years of relevant working experiences in Trade Operations
• Expert level knowledge in Understanding of Trade Ops.
• Expert level knowledge of accounting entries and UATs.
• Understanding of amortization principles
• Good communication skills, Team Management and interpersonal skills
• Proficiency in MS Office (Word and Excel)
• Attentive to details, good analytical skills and interpersonal skills
• Able to work under pressure, excellent organizational skills and good team player.