About The Role

Create your best future and join Westpac as a Senior Business Analyst, Segment Performance & Optimisation.

What’s the role?

Looking for a role where you'll help solve complex business challenges and influence strategic decisions? As a Senior Business Analyst within Business & Wealth, you'll support initiatives focused on customer segmentation, portfolio optimisation and operating model transformation.

You'll work closely with stakeholders across multiple business areas to understand opportunities, analyse data, facilitate discussions and develop practical recommendations that drive meaningful outcomes. From supporting customer migration programs to improving portfolio performance and shaping future operating models, you'll help turn strategic priorities into reality.

This is a Sydney/Warrane, Gadigal Country based role with flexible working arrangements.

What do I need?

Experience in business analysis, strategy, consulting, transformation or operating model related roles.
Strong analytical thinking and confidence working with complex data and business problems.
The ability to communicate insights clearly through presentations, reports and stakeholder engagement.
Strong relationship building skills and the ability to work effectively across diverse teams.
Advanced PowerPoint and Excel skills with experience preparing executive level materials.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible