PALS Specialist (Parts and Labor Sales) - Raging Bull Harley Davidson

Raging Bull Harley-Davidson® isn't just a workplace; it's a community built on passion, camaraderie, and a shared love for the open road. Working here means being part of a legacy, embracing the thrill of the iconic Harley-Davidson® brand, and connecting with fellow enthusiasts. Beyond a job, it's an opportunity to immerse yourself in a vibrant culture that celebrates individuality and a deep-rooted spirit of adventure.

At Raging Bull Harley-Davidson® , you're not just filling a position; you're joining a family that values dedication, innovation, and a genuine passion for motorcycles. With a commitment to excellence, a supportive team, and a commitment to delivering exceptional customer experiences, this is more than a workplace-it's an exhilarating journey where your talents and passions can thrive amidst the roar of the engines and the pulse of the Harley-Davidson® lifestyle.

Job Description

We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Raging Bull Harley-Davidson Location!!

Responsibilities

• Schedule service appointments and obtain customer and vehicle data prior to arrival
• Greet customers in a timely and friendly manner
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Provide a complete and accurate written cost estimate for labor and parts
• Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
• Receive proper authorization before any repairs are performed

Requirements

• Two years experience in dealership position
• General knowledge of vehicle mechanical operations
• Great customer service skills
• Strong work ethic and thrive in a fast-paced environment
• Active-listening and strong communication skills
• Ability to follow directions and willingness to learn
• Respect for teammates and a positive outlook

Perks & Benefits

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off, Increases with Tenure

Closed on Thanksgiving & Christmas

Employee Pricing on Vehicles, Parts & Service

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights & Rentals

OEM Certification & Paid Manufacturer Training Opportunities

Career Growth within a Fortune 500 Company

Additional Information

All your information will be kept confidential according to EEO guidelines.