About The Role

Start your next role in a team that values ownership, curiosity, and continuous improvement. You’ll help modernize control monitoring with analytics, automation, and clear storytelling.

As a Pricing Analytics Solutions Associate in Card Pricing Execution Team , you support critical pricing controls by investigating exceptions, improving monitoring, and strengthening end-to-end processes that impact customer experiences.

Job responsibilities

Review, analyze, and disposition control monitoring exceptions tied to pricing and servicing activities
Provide oversight for potential exceptions across key pricing components (for example, fees, interest, and refunds under the Servicemembers Civil Relief Act)
Execute process reviews to confirm pricing operations and controls are performing as designed
Build, maintain, and enhance analytical workflows to triage, prioritize, and resolve exceptions efficiently
Develop and automate reporting and analytics using tools such as SQL, Python, Alteryx, SAS, and enterprise data platforms
Identify opportunities to apply responsible automation and generative AI to improve investigation speed, documentation quality, and knowledge retrieval
Partner with senior analysts and managers to scale monitoring solutions, including rule-based logic and anomaly detection concepts
Manage multiple workstreams, communicate status clearly, and deliver outcomes on agreed timelines
Present complex findings in a clear, compelling way to stakeholders across functions
Drive continuous improvement by documenting procedures, strengthening controls, and reducing recurring issues

Required qualifications, capabilities, and skills

Bachelor’s degree
Strong analytical skills with high attention to detail and a focus on root-cause problem solving
Ability to manage multiple priorities in a fast-paced environment without sacrificing quality
Experience working with data analysis tools and databases (for example, SQL and large-scale data platforms)
Strong written, verbal, presentation, and facilitation skills
Proficiency with Microsoft Office (Excel, PowerPoint, Word)
Familiarity with card processing and/or mainframe-based platforms (for example, TSYS)

Preferred qualifications, capabilities, and skills

Experience building automated workflows for investigation and exception management using Python, Alteryx, SAS, and/or SQL
Exposure to automation programs, workflow orchestration, and reporting automation
Familiarity with responsible use of generative AI or AI-assisted productivity tools in operational environments
Experience translating control, process, and monitoring needs into scalable analytics solutions
Comfort partnering across product, operations, analytics, and technology teams to drive change

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.