About The Role

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Closing Date

09/16/2026

Type of Position

Job Type

Regular

Work Shift

Shift Vary (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only )

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department

HBB | UMH Benton/Bryant

Department's Website

Summary of Job Duties

The Program Administrator supports the administrative needs of the UAMS Health Benton/Bryant location and is responsible for developing & maintaining scheduling templates in Epic & coordinating schedule changes. The Program Administrator will be assigned various projects; will prepare & analyze reports; and will assist in coordinating the daily operations at this location.

Qualifications

Minimum Qualifications

Bachelors Degree in a directly related field plus 4 years program/project administration or related experience OR High School Diploma plus 8 years program/project administration or related experience.
Experience in a medical office setting and Epic Cadence experience preferred.
Required to attend Epic training and pass required exams within one year of hire.

Preferred Qualifications

Clinical chart review and abstraction experience
Experience in bariatric surgery, weight‑management programs, or chronic disease management
Familiarity with insurance authorization processes
Experience in an academic medical center or research‑oriented environment

Knowledge, Skills, and Abilities

Knowledge of medical terminology, basic anatomy, physiology, and disease process is required.
Knowledge and comfort with Microsoft Office products is essential for success in this position (Word and Excel experience is required; PowerPoint experience strongly preferred).
Strong communication, organizational, and interpersonal skills.
Ability to work effectively with diverse patient populations and multidisciplinary teams.
Ability to work effectively with diverse patient populations and multidisciplinary teams.

Additional Information

Responsibilities

Template Administration: Develops & maintains clinic scheduling templates, decision trees, diagnosis matrices, and scheduling criteria for all providers in the service line. Builds & updates templates directly in Epic as needed. Works closely with IT to maintain accurate decision trees in Epic. Manages clinic block processes
Provides technical and customer support for providers and access staff utilizing Epic scheduling templates. Meets regularly with providers & access staff to review scheduling templates, making recommendations to optimize schedules and ensuring compliance with Access Committee guidelines
Monitors clinic schedules and works closely with clinic and appointment center access staff to ensure accurate and efficient use of provider time
Develops formal written documentation of policies & processes
Develops & designs reports. Collects, compiles & analyzes data from a variety of sources. Identifies outliers or variances. Develops & implements action plan to address outliers or variances
Maintains departmental organizational charts & distribution lists
Manages, consults and advises on projects or programs and provides general support as necessary. Responsible for the overall direction of assigned specialized projects
Cross trained to provide coverage on various administrative functions
Performs related responsibilities as required or assigned

Physical Requirements

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Sedentary work involves sitting most of the time.
The Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
The Employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
F requent physical activities: Feeling; Grasping; Hearing; Kneeling; Lifting; Manipulate items with fingers, including keyboarding; Pulling; Pushing; Reaching; Repetitive Motion; Sharps; Sitting; Standing; Stooping; Talking; Walking

Salary Information

Commensurate with education and experience

Required Documents to Apply

List of three Professional References (name, email, business title), Resume

Optional Documents

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.